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Hard to Find Items at Great Prices. 1 Source Jewelry Supply, look no further for the best prices on the internet. We carry a large assortment of your most essential Hobby Supplies, Jewelry Tools, Magnifiers, Jewelry Displays, Packaging, Beauty Care Implements and some of the most beautiful and unusual Vintage items. We pride ourselves on the quality and variety of our offerings.
How do we do it? We import directly from all over the globe, and we buy in bulk. Then we pass these discounts on to you.
Our service is fast and friendly, and our customers tell us they can’t believe how low our prices are, how good our quality is, and how fast their packages arrive.
Product Description; 1 Source Jewelry Supply works very hard to update our descriptions and pictures of our products. As part of a process of newer manufacturing techniques by our suppliers, newer versions of the shown item may be shipped before we are able to complete a picture and discription update. As a result there may be a slight variation in color and design.
FAQ
Q: I received the incorrect item. What should I do now?
A: Please contact your 1 Source Jewelry Supply customer service representative at stl1sjs@charter.net and put "Received Incorrect Item" in the subject line.
Q: My package is damaged. Who do I contact?
A: If your item was damaged, you will need to contact us at stl1sjs@charter.net with the subject titled "Damaged Order". We will need the following information: date of items received, auction number, courier and tracking number, and a daytime phone number.
Q: How long does it take to process a return?
A: Once your return package is received by 1 Source Jewelry Supply generally takes 1-7 business days to file the necessary paperwork and issue a refund.
Q: How is my refund applied?
A: The way your refund is applied is dependent on the way payment was made. If you used a credit card through PayPal, the Paypal refund will be credited to the same card that was initially charged. If you choose to leave the money in your account for future purchases, you will need to include that in your note prior to shipping back your item. How is shipping computed on additional items, exactly?
- Shipping charges for each item are clearly posted if its an additional item or multiple item purchase the addtional shipping charge or (combined shipping) for that item is posted in the shipping portion of the Store Policies. You will receive a combined invoice reflecting those charges shortly after your purchase is complete.
- If you don't receive a combined invoice within 24 hours please contact us at stl1sjs@charter.net with the subject titled "request combined shipping" and the item numbers and a combined invoice will be sent to you.
CONTACT US
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SHIPPING
U.S. Destinations
- US Postal Service Shipping in the U.S. for this item is $8.52 If this is an additional item (combined shipping) shipping is $3.80 (note) Combined shipping costs are calculated by using the item with the highest shipping fee of your multiple purchase and then the other item(s) are added using the additional item shipping cost noted in the listing.
- Standard Shipping is available as the option at checkout for $8.52
- Express Mail and Priority Mail available at request. Please contact us for pricing at stl1sjs@charter.net
- Processing Time of your package is usually shipped within two business days of receiving payment. You will receive an email notification of shipment with tracking number.
- US shipments are via US Postal Service 1st Class, Priority Mail and on select items Parcel Post, with an estimated 2-7 day delivery time after date of shipment.
Non-U.S. Destinations
- US Postal Service Shipping to Canada for this item is $19.18 If this is an additional item (combined shipping) shipping is $4.92 (note) Combined shipping costs are calculated by using the item with the highest shipping fee of your multiple purchase and then the other item(s) are added using the additional item shipping cost noted in the listing.
- International shipping for this item is $31.50 If this is an additional item (combined shipping) shipping is $13.25 (note) Combined shipping costs are calculated by using the item with the highest shipping fee of your multiple purchase and then the other item(s) are added using the additional item shipping cost noted in the listing.
- Processing Time of your package is usually shipped within two business days of receiving payment. You will receive an email notification of shipment with a Customs tracking number.
- International shipments are via US Postal Service Priority Mail or 1st Class Air (please note that while estimated delivery dates are 5-10 days, our experience is that some packages take 3-5 weeks due to customs and the international climate).
RETURNS
- Please contact us at stl1sjs@charter.net within 30 days of purchase to arrange the return of any damaged or defective item. We will replace it, exchange it or refund your money at your option.
- Returned merchandise must be shipped insured in original packaging with item number and return address.
- Prior authorization and an RA# is necessary for processing your return.
- Refunds are subject to a 15% restocking fee and exclude shipping fees for the return of any undamaged item in resellable condition, to cover the cost of Ebay fees.
PAYMENT
- You can wait until you are all done shopping, and then pay all together at the end to save on shipping (within a 7 day period)
- We expect payment within 7 days of winning.
- We accept PayPal, if using paypal you can also pay with your Visa, Mastercard, or Discover Card,
- If you wish to pay by Credit Card you can also contact us at 636-326-6560 and we will be happy to process your purchase
- Missouri residents will be charged 6.75% sales tax.
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