ARE THESE ITEMS NEW?
YES, BRAND NEW, EXACTLY THE SAME AS YOU SEE AT THE MALLS.
WHAT IS THE EXPIRATION DATE ON COSMETICS?
ALL OUR ITEMS WERE RECENTLY MANUFACTURED AND CARRY A 2 YEAR EXPIRATION DATE (WHEN POSTED BY THE MANUFACTURE)
ARE THE COSMETICS ITEMS SEALED?
SOME MANUFACTURES SEAL SOME ITEMS AND NOT OTHERS.
SOME SEALS ARE ONLY PLACED UNDER THE CAP/COVER AND NOT GLUED.
THERE ARE ITEMS THAT DO NOT COME SEALED, PLEASE DO NOT RETURN THEM, THEY WERE SHIPPED STRAIGHT OUT OF THE BOX.
WHY DO YOU SELL AT THESE PRICES?
WE SELL THEM AT WHOLESALE PRICES DUE TO VERY LITTLE EXPENSES AND OVERHEAD ON OUR PART.
DO THESE ITEMS HAVE WARRANTY?
WE PROVIDE 1 YEAR GUARANTEE ON DEFECTS AND MALFUNCTIONS, NOT ON DAMAGES CRACKS OR BREAKAGE.
WHAT IF I DON'T LIKE IT?
NO RETURNS ACCEPTED UNLESS RECEIVED THE WRONG ITEM OR A DEFECTED ONE AND SHIPPED BACK IN 7 DAYS.
NO REFUNDS PROVIDED, EXCHANGES ONLY WHEN DELIVERED WRONG OR DEFECTED.
WHAT IF I DON'T RECEIVE THE ITEM?
PLEASE CONTACT US IN 5 BUSINESS DAYS, WE WILL TRY TO LOCATE IT, IF NO TRACKING IN 7 BUSINESS DAYS WE SHIP A REPLACEMENT.
IF TRACKING SHOWS DELIVERED, AND INSURANCE PURCHASED, A CLAIM MUST BE FILED.
IF TRACKING SHOWS ITEM RETURNED, CUSTOMER MUST PAY RESHIPPING CHARGE UNLESS WE MISCOPIED PAYPAL ADDRESS.