|
I accept PayPal for all payments. Payment is due within 3 days from date of first purchase. Payments not received within that time will be sent a final reminder notice via e-mail to make payment or a non-payment claim will be filed with eBay and item(s) will be re-listed. If there is a problem, if you have any questions, and/or need any assistance please do not hesitate to contact me. Thank you.
Most items ship within 48 hours from time of payment, personalized items may take a little longer to ship, usually 3-4 days from time of payment. Items will automatically be shipped to the address you have on file with PayPal. Please double check before making payment that your address on file with PayPal is updated. Also, I cannot be held liable for any delay in the delivery or shipment of goods, or for any damages suffered by reason of such delay or damage caused by freight handling and/or not updating the shipping address in your PayPal account. I also reserve the right to modify shipment times and to select alternate carriers. I currently ship to the US and select International locations. Shipping Rates are figured by Weight according to the US Postal Service and/or UPS for Calculated Shipping. Flat Rate Shipping Rates are set by the US Postal Service and/or UPS. Combined Shipping is available for all purchases, please read Terms for the complete combined shipping policy and instructions. I will send you an e-mail confirmation once your order has shipped, including any tracking information. If you have any questions about your orders shipment, please contact me by clicking on the Contact Me button link located at the top of every listing, on my About Me page, or in My Store to ensure I receive your message securely and promptly, thank you.
Combined Shipping Policy:
I will combine purchases into one package for shipment to save you money on shipping fees. The item with the highest shipping rate will be used first from your purchases and each additional item added will only be an extra $0.50. In the event an item cannot be added to a combined shipping package (example: awkward shaped item, too large to fit with other items, very fragile item that needs special packaging, etc...) I reserve the right to decide if that item will be shipped separately, and it will be at no additional cost to you and you will be notified via e-mail. If you buy 4 or more items, Shipping is FREE! Purchases that are eligible for free shipping will be shipped either USPS First Class Mail or USPS Parcel Post. Please pay for all items together for the shipping discounts to apply. If for some reason any of the discount shipping fees are not automatically removed during checkout, I will manually refund the difference back to your PayPal account after payment. You will receive an e-mail notification with any shipping and tracking information when packages are shipped.
Returns & Refunds Policy:
No refunds on personalized, custom printed, worn, washed, or seasonal items. In the event there is a problem with any item you receive from me, please do not hesitate to contact me first to discuss it before leaving feedback. I always strive for 100% positive feedback and 5 stars. I am a very reasonable person and I am always willing to resolve any issues within reason, of course, but all I ask is to please be reasonable and honest with me in return, thank you.
Q & A
Frequently Asked Questions & Answers
Q: Can the colors, fonts, etc... be changed in the designs?
A: Sorry,
but no, most of the designs are as-is. You can change the text to say
just about anything you would like, but the colors and style of the
designs cannot be altered. Designs that have the option of changes
other than the text will specifically state those options in the
description.
Q: Can a design be purchased as just an iron-on transfer only?
A: Unfortunately,
no, I do not sell the designs as an iron-on transfer only product. I
use professional grade products that need to be applied with an
industrial quality heat press machine. Standard at-home use irons do
not produce enough heat or pressure to properly adhere these, the end
result would leave you with an improperly applied transfer that will
peel and crack almost immediately. Also, I am not set up to deliver
those type of items so even if you do happen to have a heat press, I
cannot ship one to you,
sorry :-(.
Q: Can an item be purchased as a gift for someone and be shipped to their address instead of the one I have on file with PayPal?
A: Yes,
absolutely! After you have finished shopping at my store, you can pay
for all items together to go to one address or you can specify which
items go to a specific address. Yes, you will still get to take
advantage of my shipping discount offers even if the items are going to
separate destinations as long as you pay for all items together. Please
make sure you type out the gift recipient(s) Full Name, Full Address
with City, State, Zip Code and which items are to be shipped to that
address along with your personalization requests in the Note to Seller on PayPal at the time of payment. The same shipping rules
and destinations I ship to apply for gift recipient(s) packages. Any
tracking info for the shipment will be emailed to you, not the gift
recipient(s). I will not include a packing slip for items that are
shipped to an address other than the one on file with PayPal so your
gift recipient(s) won't know the details of your purchase. If you would
like a personalized message to be added to the gift recipient(s)
package, I will gladly add one for you at no extra charge, all I ask is
to please keep it at 50 words or less. If you have any questions about
my Gift Recipient Shipping offer, please feel free to contact me and
I'll be glad to help you in any way I can.
|
Back to home page
) 
Skadoodles
Print
Report item
and your