NEW Sony Ericsson Jalou GSM Unlock Phone - FEDEX SHIP

Welcome to 38mobile store, buy from us and get
FREE US$6 SCREEN PROTECTOR

FREE US$8 PROTECTION CASE

FREE US$10 LEATHER STRAP

FREE US$1 SPECIALTY LCD WET WIPE

FREE US$5 CONVERTIBLE PLUG

Please read clearly what is included in each offer.
We sell all brand new phones such as: Nokia, Motorola, SonyEricsson, Samsung, DIC, LG, HTC, O2, Palm, Dopod, Eten, Gigabyte, Softbank, Toshiba, etc. without contracts/lock in original package and accessories. If phone’s charger is not usable in your country, we provide
US$5 CONVERTIBLE ADAPTOR.
All orders will be shipped within 24 hours after payment cleared normally.
Please add us to as your favorite seller.

We are not only selling to individuals.
With our competitive prices and services, high volume of stock, we are capable to handle all wholesale and drop ship orders.

Bid with confidence, please look at my Excellent Feedback!

Why 38mobile?
FREE US$6 SCREEN PROTECTOR

FREE US$8 PROTECTION CASE

FREE US$10 LEATHER STRAP

FREE US$1 SPECIALTY LCD WET WIPE

US$5 CONVERTIBLE ADAPTOR

Which is offered varied as stated in each of our offers.

We sell only BRAND NEW phones.
All phones come with its ORIGINAL ACCESSORIES FROM MANUFACTURER.
We are WELLKNOWN EXPORTERS of Mobile Phones
We hold HUGE STOCK.
We ship out all purchase within 24 HOURS
All our shipment included INSURANCE.
We offer WARRANTY to our phones. Please study our terms and conditions.
We are Gold Powerseller, your SATISFACTION IS GUARANTEED.

Warranty Terms
SATISFACTION GUARANTEED to all buying from 38mobile (POWERSELLER).
Despite 38mobile’s best efforts, there are occasions that problems will occur. 38mobile only request for the opportunity to correct the problem within the extent of our policies before leaving us negative feedback. Regrettably, 38mobile must consider the sale final if negative feedback is posted.
1. 7-Day Warranty.  All phones come with a 7-day warranty covering permanent functionality

  issues only. (cosmetic and activation issues are not covered).Buyers must report to

  38mobile within the 7 days warranty period to entitle a repair service. No warranty will be

  granted when report is made after the 7 days period. 38mobile will give full instructions on

  how to arrange the delivery and repairing service.    
2. 38mobile will gladly exchange the DOA item within the first 24 hours once the good is

received. Warranty period starts at the item shows "delivered" from the courier service’s

  tracking system.
3. All lost item during transport are covered by the insurance of the courier service provider. All

 insurance are included in our shipment cost. 
4. All shipping charges on replacement or repairing are on buyer’s account.

Buyers are responsible for all cost including but not limited to shipping cost or duties if any of

sending back the defective item to “38mobile” and getting back the replacement unit or

repaired unit.
5. Please refer to our warranty terms and return policy in our terms and conditions for full 

details.

Return Policy
Return Authorization.  Please email to gm@38mobile.com within the first 24 hours warranty period for replacement of your DOA  item. 38mobile will reply your email with instructions for sending back your item. Items returned without RMA number will not be accepted.
Return Shipping Costs.  Buyer is responsible for return shipping cost.


Shipping and Handling
Items typically ship within 24hrs upon receipt of payment.

1. We offer

FREE US$6 SCREEN PROTECTOR

with our phones which is offered varied as stated in different our offers.
2. It is your responsibility to make certain your PayPal address is accurate.

 We ship ONLY to your registered Paypal address
3. All phones are in their original packing box and wrapped with bubble bag for your greatest

protection.

4. All phones from 38mobile will matched with a FREE CONVERTIBLE PLUG that fit the usage of the voltage of the buyer’s country.

5. We shipped all our phones via Federal Express or EMS

6. A tracking no will be sent to you by email once we delivered to Federal Express for your

    easy tracking. You can go to  http://www.federalexpress.com/Tracking and check your parcel status.

7. Buyer must check carefully the packing of all received products at sight of the courier

representative and make sure the packing are not damaged and there are no missing

accessories or parts. No claims can be made even for insured shipment upon buyer had

signed for receipt without checking carefully for any missing parts or accessories or even

missing mobile phone main body in the package.

SAVE up to US$10 on shipping on additional purchase from 38mobile

Shipping and Insurance Cost

All goods shipped are insured and is included in the shipping cost.
All lost shipments are covered by the shipping insurance and 38mobile are not responsible for any loss or defects caused during the transport. 
All duties or taxes if any are on buyer’s account.
All postal surcharges for special area delivery is on buyer’s account

Payment Method
38mobile accepts payment via PayPal, our ID is gm@38mobile.com
You can arrange a transfer (online or offline) from your bank to ours
Bank     Name    : HONG KONG AND SHANGHAI BANKING COPR. LTD.
Beneficiary        : 38 Mobile
Account No       : 411-277460-838          
Location            : HONG KONG
38mobile also accepts credit card payment direct to our account. Ask for details.

Feedback
1. We all understand how important positive feedback is in ebay community.

    Please email us at gm@38mobile.com when a problem occurs and give us reasonable time to resolve the problems

    before leaving us negative feedback. We are here to help you, we believe we can solve all problems with our honesty and sincerity.
2.  We will leave positive feedback to honest buyers when payment is cleared.

 Please leave us positive feedback when you received our parcels in good order and satisfy with our service.
3. There is no reason for negative feedback, we offer good products with warranty, we offer

with our phones which is offered varied as stated in different our offers.

4. We provide good service in a honest and sincere manner.

5. The convertible plugs / adaptor are offered to fit different countries voltage,

if the original plug is compatible with the delivered countries voltage, no extra plugs will be

included.

Contact Us
Please contact us at gm@38mobile.com for any questions or problems.
We will response within 24 hrs except weekend or holidays.

***********************************************

Terms and Conditions

1.    Before placing a bid on this auction, the buyer must studied and agreed all the

     terms and conditions stated underneath. "38mobile" reserves the right to take any

 legal action against the buyer if this terms and policy is violated in due course.

2.    Both buyer and seller have seven business days to complete their transactions

     before a non paying bidder alert is filed. We “38mobile” has the right to take up to

 seven business days to process any incoming orders as stated in eBay’s general

 terms and conditions.. 

3.  “38mobile” normally process all orders within 24-48 hrs after the receipt of full

payment.  For compliance payment detail, please refer to our payment method

section in this auction.

4.      All US buyers are free from any custom duty. However, buyers from all other

 countries will respond for any brokerage fee, VAT, import duties and equivalent

 arise for the sales transaction.

5.     All sales are final upon the payment received by “38mobile”. No refund will be

 issued. For defective item’s replacement and repair, please refer to our " Warranty

 Terms" and "Return Policy" sections.

6.    38mobile’s liability on each shipment ceases at the point of drop off or hand over

 to the courier service. If the item is lost from this point afterwards, "38mobile"

 will not take any responsibility.

7.    Buyer must check carefully the packing of all received products at sight of the

 courier representative and make sure the packing are not damaged and there are

 no missing accessories or parts. No claims can be made even for insured shipment

 upon buyer had signed for receipt without checking carefully for any missing parts

 or accessories or even missing mobile phone main body in the package.

Product Compatibility :

1.      Buyer should be aware that network dependent features and firmware issues are not covered by our warranty coverage.“38mobile” does not respond for any network dependent features and firmware related issue. Examples on network dependent features are

MMS/GPRS/WAP/SMS/Messaging/VoiceMail Indicator/ Data Transfer/Network

Frequency as well as any other device operations that have interaction with their

service providers. Buyers are responsible for ensuring the product’s compatibility

with their network operator / service provider. Any operation features on the

product which is not listed above will be determined by "38mobile" whether it is

a network dependent feature. "38mobile" has the right to make the final decision

on whether a feature is considered network dependent or not. "38mobile" has the

right to make the final decision on whether an issue is firmware related or not.

2.      All items in this auction might not be manufactured intended for buyer’s country

 or region who placing the bid. Therefore, the language specification on the device

 and manual might or might not fully support the language of your desire. In the

 event that an English manual is not available in the particular version that we

 shipped out, 38mobile do not have the obligation to provide a copy of an English

 manual to the buyer. However, we do try our best to provide printed English

manual in most cases. The product configuration and the related accessories might

not be suitable or compatible in buyer’s country or region. "38moble" will not be

responsible for any compatibility of the product and its’ accessories in buyer’s

region or country.

3.      No exchange will be granted on language version, firmware version and color choices. For mobile phone purchase, the keypad will support both alphabetic and numeric character. However, some versions or models possess additional language characters. These could be in Chinese, Arabic, or some other languages. Unless the buyer has specified their preference in their payment, otherwise "38mobile" ship it at a random basis. It is the buyer’s responsibility to ensure their email reaches “38mobile”.

Warranty Terms :

1.      A seven days warranty is granted to the mobile phones purchase offered by “38mobile” in this auction. No additional manufacture warranty presented unless it is stated in the auction.

2.      The warranty offered is limited to the faults described below. DOA –Dead on Arrival implies that the product either cannot be turned on or be ready in use after taking out from the box. Buyer must report this situation to the seller within 24 hours upon the item is delivered. If the item is not tested or examined by the buyer within the first 24 hours after the good is received, DOA returned policy would not be granted to the buyer. No further exception will be considered about the time issue. The 24 hours period starts at the item shows "delivered" from the courier service’s tracking system. Replacement will be made on "DOA" item.

3.      In the event that a replacement cannot be made due to product availability or any other reasons, "38mobile" will repair the product for the buyer. A repair order may take up to 14 business days starting from the day when "38mobile" received the defective unit. "38mobile" has the right to make the final decision on whether a replacement or a repair process should be issued under any circumstances or situation.

4.      Each mobile phone is undertaking by seven-day warranty repair coverage. Only permanent fault that can be easily identified on every usage or access on that feature will be coved. The fault that described by the buyer MUST not be an intermittent problem. "38mobile" has the right to make the final decision on whether the issue pointed out is considered permanent defects or not. "38mobile" has the right to make the final decision on whether a repair process should be issued under any circumstances or situation. Neither network dependent features nor firmware related issues will be covered by our warranty repair coverage, regardless the problem is permanent or not. Please refer to our product compatibility section regarding on the description of network dependent features.

"38mobile" has the right to make the final decision on whether a repair process should be issued under any circumstances or situation.

5.      "38mobile" reserves the final rights to approve any DOA replacement or a warranty coverage repair under any circumstances. “38mobile” also has the right to make the final decision on whether the issue pointed out by the buyer is considered a defect or not. In the event that a replacement or repair is not granted to the buyer, the buyer will have to find their own repair source and is responsible for all the related cost and expenses.

6.      All shipping and handling charges on replacement or repairing are on buyer’s account. Buyers are responsible for all cost including but not limited to shipping cost or duties if any of sending back the defective item to “38mobile” and getting back the replacement unit or repaired unit.

Return Policy :

1.      All return product is subject to the approval by the seller. Returned items without an approval RMA (Return Material Authorization) number from “38mobile” will not be processed. Any shipping and handling expenses result on those returns without approval will be responsible by the buyer. Legal action will be taken if buyer refused to be responsible on these charges along with the cost of any legal expenses occurred.

2.      “38mobile” will examine and test for the defective claim that was made by the buyer upon receiving the said item. Unless “38mobile” can reproduce the same fault indicated by the buyer, otherwise the return will not be accepted. In the event of returning the product, buyer is fully responsible for the product’s safety return to us. Item must be received within 7 days after the issue of RMA.

3.      The return merchandize should include the RMA number that was issued by “38mobile”, buyer’s eBay ID, item number, full name, shipping address, contact phone number, and the reason for return. All accessories and manual must also be included inside the package as it was originally received by the buyer. Return merchandize should be double boxed and well packed. Any missing parts, damaged items or inappropriate information will not be accepted.

4.      Any unidentified return which is aged over 14 days, ”38mobile” will have the right to dispose such item without notifying the buyer. No replacement will be issued on those unidentified return once it has been disposed.

Seller's Liability :

1.      “38mobile” will not be liable for any personal injury, physical injury, and damage

 caused by the product auctioned off above. For safety handling and operation on

 the product, please consult instruction manual comes along or contact

 manufacture directly. Any recall on product by manufacture will not be handled

 through “38mobile”. Buyers should contact the manufacturer directly for any

 related questions or inquiries.

2.      "38mobile" do not have any obligations in providing any technical support on the

 auctioned product. Please contact the manufacturer or your service provider

 direct for technical and product assistance.

3.      Any transaction dispute between "38mobile" and the "buyer" will be made and

 handle through our legal consul. Email us at gm@38mobile.com for any questions

 regarding on the above terms and condition.