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Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. If you have any questions, our Customer Service staffs welcome you to email or call us. We strive to answer all questions and resolve any problems as quickly as possible.
We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1-2 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size. Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us. International Buyers – Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. |