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Item:Inside the Magic Kingdom : Seven Keys to Disney's Succe
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Inside the Magic Kingdom : Seven Keys to Disney's Succe

Item condition:Very Good
Ended:Nov 14, 200907:20:53 PST
Price:US $1.00
Shipping:$3.89Standard Flat Rate Shipping Service See more services 

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Item number:270482838176
Item location:Lawrence, Massachusetts, United States
Ships to:Worldwide
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Last updated on 05:23:28 PM PST, Nov 13, 2009 View all revisions
Item specifics - Nonfiction Books
Author: Thomas K. ConnellanPublisher: Bard
ISBN-10: 1885167237Subject: Business & Economics
ISBN-13: 9781885167231Topic: --
Format: HardcoverLanguage: English
Publication Year: 1997Condition: Very Good
Special Attributes: --  
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Detailed item info
Synopsis
Customer loyalty is one of the hallmarks of a successful enterprise and no one engenders it better than Disney. INSIDE THE MAGIC KINGDOM examines how this global powerhouse is able to satisfy its frequent repeat customers and keep them coming back for more. Connellan, a management consultant, walks readers through some of the strategies and tactics Disney employs that other businesses can adopt to boost sales and customer retention.

Size
Length:194 pages
Height:9.3 in.
Width:5.8 in.
Thickness:0.8 in.
Weight:13.6 oz.

Publisher's Note
Now an insider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way.
mer Disney employees, "Inside the Magic Kingdom" discloses the secrets behind the theme park's success and explains why more than two-thirds of its 30 million guests are repeat customers.


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This item is in Very Good condition.
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Product Category : Books
ISBN : 1885167237
Title : Inside the Magic Kingdom : Seven Keys to Disney's Success
Authors : Tom Connellan
Binding : Hardcover
Publisher : Bard Press
Publication Date : 1997-04-25
Pages : 194
List Price (MSRP) : 20.00
Height : 0.7600 inches
Width : 5.8200 inches
Length : 8.8000 inches
Weight : 0.8800 pounds
Keywords : Company Profiles, International, Management, Entrepreneurship, Foreign Languages, Telecommunications, Social History, Business & Investing: General, Business & Investing: International: General, Professional & Technical: Engineering: Telecommunications: G
Condition : Very Good

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Item location: Lawrence, Massachusetts, United States
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