One Tree Hill: The Complete First Season DVD Set - NEW!

Shipping, Payment and Other Info

Items will leave one of our warehouses within 1-3 business days as we try to select the one which is closest to you you. This allows for more timely shipping of our dvds. We ship Monday through Friday. Each order with our company includes a tracking number which will be emailed to you once the item has shipped. All items are shipped via USPS. Items shipped using our standard shipping option can take up to 10 days from the day of shipment from our warehouse location.

We are not responsible for carrier transit time. Unfortunately, there are some things within our control and others which are not. The above information is provided by USPS and excludes weekends and holidays. Transit times may vary, especially during peak seasonal periods or inclimate weather conditions; therefore, in certain situations such as these, delivery times make take an additional 1-2 business days.

Paypal is the only method of payment that we currently accept. Payment must be received within 5 days of the auction close. All non-paying bidders will be reported to eBay.

We greatly appreciate positive feedback. This adds to our credibility among eBay users and allows us to reward those who help us provide a great customer experience. If we have earned your respect, we would appreciate positive feedback and 5 star ratings from our buyers. If you have any problems, questions or concerns whatsoever - PLEASE contact us at ebay@dvds.com. If you are about to leave any negative or neutral feedback, we would really appreciate the opportunity to make you 110% satisfied beforehand!

All unopened items purchased within the last 30 days may be sent back to us for a full refund. Return shipping charges will not be reimbursed. Refunds will be issued by the original method of payment. We accept returns up to 30 days from the delivery date of items. Buyers must initiate contact within 30 days from delivery date. Our new items carry a manufacturers' warranty and if an item doesn't arrive in perfect condition, we will promptly (within 1 business day) ship you a replacement title. Refurbished (like new) items don't carry a warranty and are sold as-is. If you receive an item that will not work in your dvd player, please contact us and we will look into replacing the title with another previously viewed copy.