19" Christmas Display Motion & Light ANGEL Figure

About Us:

     We offer a large variety of items and do not specialize in any one area.  The majority of our items are acquired through estates, home sales, storage bins, closeouts etc. etc. We describe them to the best of our ability and use multiple photos to help aid you in your bidding decisions. All items are as pictured and described. If you do not see a particular part or that part is not described in the auction then it most likely IS NOT INCLUDED. When able, items that require testing are tested, however there are some items that we (for whatever reason) are unable to test. Those items are sold AS-IS untested which means there is no guarantee that they will work as originally intended. In most cases these items are fine, but in some cases they are not.
     If you have any questions whatsover in regards to an auction don't hesitate to contact PRIOR TO BIDDING. By placing a bid you are agreeing to all the parameters set forth within the auction. Your bid is a binding contract and will be treated as such.

Regarding Classes of Mail and Delivery Times:

     While Media Mail and Parcel Post are cost effective they are also the slowest methods of transport. Within the continental U.S. (lower 48) these can take up to two to three weeks to arrive. When choosing these methods for Alaska, Hawaii, Puerto Rico expect delivery time of a month or more. This also applies to APO/FPO addresses. Please keep this in mind when choosing class of mail during checkout. DO NOT EXPECT TO RECEIVE MEDIA MAIL SHIPMENTS ANY SOONER THAN TWO WEEKS. Sometimes it may arrive quicker, most times this is not the case. In some instances when Parcel Post is chosen we may upgrade the shipment to Fed Ex Ground since they are a more efficient means of transport and also include free insurance up to $100 (which the post office does not).

     Priority Mail is generally 2-3 business days, however there is no guarantee of this. All domestic orders are shipped with some type of tracking information. This information will be emailed to you when your order is processed and in most cases will be available in the order details of our transaction. Since we process online you may not see any progress on your package for the first day or so as our local post office indicated to us that they are not required to scan these type of packages upon arrival. They will be scanned at the processing center and along the way to your residence / business.

Regarding Feedback

We leave feedback once payment is received. We would request that you leave feedback and detailed seller ratings (DSR’s) once you receive your order. If you have any problems with your item, the delivery time or the service provided please contact us first so we may assist or explain why.  Prior to posting feedback please allow us to address your concerns as your happiness with the transaction is our primary concern.

Please keep in mind when addressing our processing time and shipping/handling charges that this information is provided in our listings and by you purchasing the item you are agreeing to these terms. We feel it unfair to grade us poorly when we’ve met all the parameters that have been outlined in the listing. Larger companies can afford to ship out daily. We cannot and do not. As I indicated in the “about us” section we are a small two man operation and are working long hours to provide you with the best service we possibly can.

Please do not fault us for any carrier delays (USPS or FED EX Ground) as this is something beyond our control. Also, do not fault us when you make the choice of selecting a slower method of transport (media mail / parcel post) and the post office takes longer to deliver than they should.

Regarding Our Processing Time:

     We are a small operation and ship out twice a week. Due to this please expect a minimum of five business days (even though most orders will ship out sooner). All orders are important to us, however no order is more important than another. We appreciate your business so please respect our posted processing time. Choosing Priority or Express Services WILL NOT NEGATE the posted processing time. By purchasing this item you are agreeing to this processing time. Expecting anything different can be just as frustrating for us as it is for you.

Orders placed between 9:01 am on Wednesday and 9:00am on Saturday will ship the following Tuesday (three days after Saturday). Orders placed between 9:01am on Saturday and 9:00am Wednesday will be shipped on Friday of that week.

Regarding Shipping Costs:

     In most transactions we use the shipping calculator so you can determine the cost of having the item shipped to you prior to placing a bid or making an offer. Shipping is not only based on the weight of an item but also on the dimensions of the item after packaging as well as where you reside (an item shipped from the east coast to the west coast will cost quite a bit more than an item sent within the same state). We have a minimal handling charge of $2.00 on each transaction which is included in the price you see when using the shipping calculator ($3.00 handling charge for international orders). Keep in mind that while some of our shipping prices may seem higher (or lower) than other seller’s we take pride in our packaging. Take into consideration that the majority of the items we ship are boxed. We use bubble mailers only when they are suitable for safe delivery. When requesting flat rate we will assess whether the item can be suitably packaged to accommodate the dimensions of a flat rate box as while the item may fit it will not allow room for packing materials which can lead to damaged merchandise.
    

Returns:

     Returns are only accepted for items significantly different than described and pictured. If there is a problem with your shipment please contact us first and allow up to 48 hours for response (maximum). Give us the chance to solve your problem prior to taking your issue to ebay or feedback. We're here to help.

stv-975 CID