7 days after the buyer receives it | It is always recommended purchasing a mailing service that provides a track number as it assures a safer delivery. We can not take any responsibility on any parcels once shipped and all of our items are securely packaged. Items in dispute must be fully returned before issuing out any refund. It will be the buyer's responsibility including costs to ship parcels back prior to any negotiation. Please contact us directly in order to work out a possible solution. Quality service is always guaranteed. |