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Domestic Orders
The Watchery gladly accepts payments for purchases in the form of:  - Paypal
WE OFFER FREE INSURED DELIVERY ANYWHERE IN THE USA!
For PayPal purchases, as per Paypal requirements we can only ship your order to the address approved by PayPal.
Domestic orders apply to all orders which are billed and shipped within the USA
Please note: While we do our best to process and ship items on the same day (when your order is received and payment has been verified before 3 PM EST Monday through Thursday, and before 10 AM EST on Fridays), it is not always feasible. Please contact us BEFORE BUYING if you require immediate shipping.
Whenever possible, we like to send out an email with your shipping notice and tracking information on the evening after your item is shipped. But please don't be surprised if your item arrives before our email does, especially around the holidays, and during special sales.
For your security, all orders are shipped with a signature required. Please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address. Your item will arrive via UPS or FedEx, and is fully insured during transit.
International Orders
The Watchery gladly accepts payments for purchases in the form of: - Paypal
WE SHIP INSURED UPS INTERNATIONAL EXPRESS WORLDWIDE FOR ONLY $49.95
For PayPal purchases, as per PayPal requirements we can only ship your order to the address approved by PayPal.
ATTENTION ALL INTERNATIONAL CUSTOMERS
PLEASE READ THE FOLLOWING BEFORE BIDDING!
we cannot be responsible for additional costs, such as customs, duties, VAT, taxes, etc. Please contact your local customs office for an estimate before ordering. Please note that we must declare the amount that you paid for your watch on the invoice included with the shipment. Sorry, we cannot declare the watch as a gift when shipping.
All international orders are final sale.
Please note: While we do our best to process and ship items on the same day (when your order is received and payment has been verified before 3 PM EST Monday through Thursday, and before 10 AM EST on Fridays), it is not always feasible. Please contact us BEFORE BUYING if you require immediate shipping.
Whenever possible, we like to send out an email with your shipping notice and tracking information on the evening after your item is shipped. But please don't be surprised if your item arrives before our email does, especially around the holidays, and during special sales.
For your security, all orders are shipped with a signature required. Please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address. Your item will arrive via UPS or FedEx, and is fully insured during transit.
Returns
All timepieces purchased from TheWatchery on eBay (exceptions apply, see below.) may be returned in their original, unused condition for a full refund of the purchase price** (minus our actual shipping costs**) or store credit for an exchange. All original factory tape, plastic protectors and stickers must be intact and never removed. All shipping and handling costs in connection with returns are the responsibility of the customer.
Please make sure to inspect your watch as soon as you receive it. Before wearing or removing any tags or factory tape, check over the watch to see that it is in perfect working order, with no blemishes. All our watches are 100% brand new and should keep accurate time. Once the watch is worn or sized (and even if it is unworn but the plastics/tags have been removed) we cannot accept a return of the watch. If, after wearing or sizing your watch, you notice that there is a mechanical problem, we will do our best to repair it under our warranty. We will not replace or refund a watch once it has been worn (or the plastics/tags have been removed). We will not accept the return of any watch that has been worn or sized under the premise that it was received that way. It is the buyer's responsibility to inspect the watch upon receipt to ensure that it is in perfect working order, before wearing.
Click here for our full return policy
Warranty
TheWatchery on ebay provides warranty coverage of two years from the date of purchase on all of its brand name watches. Our warranty covers the watch movement and battery replacement for the time period stated.
Please note: Please make sure to inspect your watch as soon as you receive it. Before wearing or removing any tags or factory tape, check over the watch to see that it is in perfect working order, with no blemishes. All our watches are 100% brand new and should keep accurate time. Once the watch is worn or sized (and even if it is unworn but the plastics/tags have been removed) we cannot accept a return of the watch. If, after wearing or sizing your watch, you notice that there is a mechanical problem, we will do our best to repair it under our warranty. We will not replace or refund a watch once it has been worn (or the plastics/tags have been removed). We will not accept the return of any watch that has been worn or sized under the premise that it was received that way. It is the buyer's responsibility to inspect the watch upon receipt to ensure that it is in perfect working order, before wearing.
Click here for more info on our warranty
Taxes
All items shipped within the state of New York ONLY will be charged 8.625% sales tax.
Sales tax is NOT applicable on orders shipped anywhere outside of New York State.
Hours of Operation
Monday - Thursday: 9:00am - 6:00pm EST
Friday: 9:00am - 2:00pm EST
Saturday - Sunday: Closed
Please note: You can always try to contact us any other time as we are sometimes in on weekends and during night hours.
P.O. Box, APO & FPO Orders
Regrettably, we do not ship to PO boxes, APOs or FPOs. If you have special circumstances, contact us before bidding and we may be able to accommodate you. Please do not bid if your shipping address is a PO box, APO or FPO.
Watch Sizing
If you have ordered a watch with a metal bracelet, there is a good chance you will have to have one or more links removed to fit your wrist properly.
Once you have your watch sized, you may NOT return it for a refund or exchange.
Click here to see info on watch sizing.
Questions? Contact Us!
If you have any questions or concerns please fee free to contact us anytime by phone at 1-866-THE-WATCH (843-9282) or via eBay "Ask The Seller" and we will gladly assist you.
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TheWatchery on e-Bay
