1 YEAR UNLIMITED WEB HOSTING GOLD+ PACKAGE +WEB BUILDER

30 Day Money Back Guarantee
Not happy with the service? Can't get going with the product? We would be surprised, as we have the most advanced hosting platform in the world, but if you are unhappy then we offer a no-fuss money-back guarantee. Please note that this excludes the cost of any domain names you have purchased, which you will still own & some add-ons.
For hosting packages that come with Free Domain Names, if you cancel within 30 days the hosting price - the domain cost will be refunded as Domain Names cannot be cancelled once processed.

Prize Freeze Guarantee
The price at which you sign up; is the price you pay for the duration of your account with Direct Hosts 4U - we guarantee you will never pay any more. This excludes discounts & promotions; the original price that will stay with your account for life is the price before any discounts or promotions.

Cancel Anytime
No contracts to sign and no minimum terms, simply contact customer services if you wish to cancel your account. Domains & Some Addons cannot be cancelled.

u When you Purchase a Products, we sign you up for an Account on our site where you can Manage everything with us.
u We will Email the Access Information for your Customer Account. Once Services are Running you can Manage them from the Customer centre
u Please note the Purchase of anything via our eBay Listings does require us to place the order on our servers; therefore the system is not automated from the moment you pay us; we aim to get orders onto the system within 24-48 hours of delivery; in majority of sales we will get it done alot sooner.
u We will Email the Access Information for your Customer Account. Once Services are Running you can Manage them from the Customer centre

Example of Delivery of A Hosting account + Domain:-
:- We will contact you to find out the domain name you wish use for the hosting account within 24-48 hours of Payment
:- A User Access will be created to access the Customer centre on Direct Hosts 4U main site & Email You The Details once Payment has been Received.
:- Order for the Domain name you Provided & Hosting Account will be Setup. Details will be Emailed & Hosting will be Live immediately.
:- The Domain Name will take Longer but will all complete Automatically & be accessible via Customer centre.

u We accept payments by Pay Pal, Bank Transfer, Cheque, Postal Orders; we prefer to receive payments through Pay Pal please but welcome other methods if required.
u Payment or notification of payment method must be received within 14 days of sale. You will receive 2 reminders to pay within this period, after which we will raise a unpaid dispute for our security & to reclaim our fee's.
u We are extremely flexible with payments and as long as we are kept in the loop, we dont have an issue with delays if you require more time, we cannot extend furthur than 30 days however for our Security. This does not apply to renewals outside eBay; services will be disabled if payment is not made.
u Please note that nothing will be proceeded with until 'Cleared' funds are received.
u Renewals are dealt with outside the eBay System. When your Service with us is due for Renewal we will Email you to remind you; you can then make your Renewal Payment all in your Customer centre of Direct Hosts 4U main site.
u Please be aware that Payments via Pay Pal may be setup by them to Automatically rebill when the Renewal period is due; if you get this and wanted to cancel but did not release we will refund where possible.
u Renewals are charged at the original package price not the promotion price that may have come with your package.