The Firefly Five Language Visual Dictionary: English, S

Remainder mark: Our books may have a publisher's remainder mark, which is normally a black stripe across the bottom edge of the pages of the book indicating that the publisher is unwilling to take the book back on a return from a retailer. It does not affect the text.

USA - Standard: Allow 5 to 21 business days. Shipped via USPS Standard Mail or Bound Printed Matter.

USA - Expedited: Allow 2 to 6 business days. Shipped via USPS First Class Mail or Priority Mail. Priority includes delivery confirmation.

International: Allow generally 2 to 4 weeks. Customs can cause delays. We employ a broker who transports orders via air to your country, then hands off shipment to your local mail carrier.

* Your order will leave our facility within 1-2 business days. A confirmation notice will be sent.

Payment: PayPal payments ONLY please. No other forms of payment will be offered.

Combined shipping: We do not offer combined shipping for multiple items on eBay. However, if you look us up on Half.com, an eBay subsidiary, you will be able to take advantage of discounted pricing on multiple line orders.

Feedback: We automatically leave feedback for eBay and Half.com buyers within 15 days after we confirm (ship) the order. Thank you!!

More information please: Unfortunately, we have no more information about the product other than what is listed on the product page.

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Return Policy: We will do what we feel is reasonable and fair to help satisfy our customers with respect to returns. Here are some sample problems and how we handle:

*** Buyer cancellation: If prior to shipment and we can stop the order, we will. If after shipment, customer responsible to return and pay for the shipping charges. We would not reimburse the original shipping charges.

*** Item does not arrive within given time frame: We will issue full refund. Should it arrive soon enough for your use, you may elect to re-pay for item via PayPal. If West Coast, we might ask for extra week. Usually what happens is item arrives the day after customer inquires about the item.

*** Item arrives damaged: Tell us what you think is fair and we will accommodate.

*** These are just samples, other stuff happens: Please note that our feedback rating on eBay is 99.9%. We strive to keep our customers satisfied.