Logitech Harmony 550 Advanced Universal Remote Control

Welcome to our ShopTronics eBay store!

To make your purchase as simple and easy as possible, please refer to the store policies listed below. After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:

Checkout

Checkout Now! Click the Pay Now button at the top of this listing to immediately proceed with our checkout and payment process. Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.

Check-Out Later. If you do not choose to Check-Out now, you will be notified by eBay via e-mail that you are the winning bidder. There is no need to contact us to arrange payment. We will automatically send you an e-mail within three hours of an auction closing. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.

You may also continue purchasing additional items from our auctions or eBay store. You have 7 days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout!

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Payment by PayPal

We only accept and ship to your "Confirmed" Paypal shipping address.

Note: All orders are automatically sent to your "Confirmed" Paypal shipping address. Your order will NOT be shipped if the shipping address entered does not match your "Confirmed" Paypal shipping address.

Sales Tax

For shipments to Canada addresses, we are required by State law to collect the Sales Tax.

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Shipping

ShopTronics uses UPS for shipping orders. Orders will be shipped within 1-2 business days of receiving cleared payment via UPS ground/standard services. UPS Ground/Standard - Routinely delivered within 3-7 business days. Delivery times are stated in business days, and do not include order processing times. All items are shipped insured. We only accept and ship to your "Confirmed" Paypal shipping address.

• All orders must be shipped by UPS (no pick-up) and deliveries may require signature for release.
• ShopTronics will only ship orders within the continental United States, Alaska, Hawaii, Puerto Rico and Canada through this marketplace. Alaska, Hawaii and Puerto Rico can not ship UPS Ground and must Ship UPS 2nd Day Air/Next Day Air.
• ShopTronics does NOT ship to PO boxes, APO/FPO, Virgin Islands or overseas addresses through this marketplace. 
• Shipping prices are fixed and can not be adjusted. 
• To make alternate arrangements contact us directly before bidding or place your order at our ShopTronics website. 
• Once your order has been shipped, you will receive confirmation by email including your tracking number and links to track your order on-line with UPS.
• We can not guarantee UPS delivery times and quoted delivery times are for guideline purposes.
• Orders may be shipped via following warehouses: Niagara Falls, New York or Niagara Falls, Canada.
• Any brokerage or duty fees are prepaid by us for USA and Canada orders and not billed to the customer in any way.

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About Us

ShopTronics is dedicated to providing our customers with the best service possible! We will continue to strive to make ShopTronics your first choice for the best products, lightning fast shipping, and superior customer service. We've partnered with world leaders in technology and security to provide you with an easy to use, fully interactive and secure on-line shopping experience.

We understand that you want to be part of the process throughout the order and delivery of your order. We always strive to provide you the best shopping experience possible. You will know the status of your order every step of the way – in real-time. We believe that it is important for us and you to know your order status from the moment your credit card is submitted for authorization and verification, to the arrival of your product at your doorstep.

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Customer Care

If you have any questions or concerns about the product or this auction, you can contact our customer service department through the methods below:

1. By Phone: Call us at 1-888-321-1110 (Monday - Friday 9:00am - 6:00pm EST)
2. By E-mail: Send us an e-mail message through eBay.

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Warranty

All products sold by ShopTronics come with full manufacturer warranty. If you have received a defective item or wish to obtain warranty service for a product sold by ShopTronics, please contact the manufacturer of the product directly. Please refer to warranty documentation included inside product packaging for complete details. Products returned to ShopTronics for warranty service must be shipped prepaid. ShopTronics will return serviced products under warranty prepaid to the customer.

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30 Day Money Back Guarantee

You may return new, unused items sold and fulfilled by ShopTronics within 30 days of order date (not delivery date) for a refund. All items must be returned as new in their original packaging, including all accessories, cables and manuals. Missing items will be charged based on suggested retail prices. Shipping cost is not refundable and returns must be shipped prepaid by the customer. All returns must be accompanied by a valid return authorization number (RMA) issued by us. A restocking fee will not apply if authorization is obtained. To set up a return for refund call us at 1.888.321.1110 (please have your order number ready).

After 30 days from order date we will not accept returns for refund. If you have received a defective item or wish to obtain warranty service for a product sold by ShopTronics, please contact the manufacturer of the product directly.

Items damaged during shipping will be returned to us by UPS and will be replaced when the claim has been processed. All items are shipped insured.

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