New Page 4Why Choose Allpczone Systems:This is a legitimate question, because there are many good choices out there. We are happy to be part of an industry with such healthy competition, and we are confident that even with the tough competition we are a clear leader in our field. We have a determined commitment to a high quality product line. This has become even more important in recent years, as more and more low quality items are hitting the market. The industry is being flooded with hyped products that do not perform as they should, and fierce competition is making it more important to be early to market than to put in proper development time. Through this chaotic process, the end user needs a skilled advocate to help identify true quality. Allpczone is committed to be this advocate, as one of our core values. We have the experience to know when to be suspicious, and we have the resources to test products for ourselves. If a product stands up to our expectations, we still continue to evaluate it over time. We have the volume to be able to use statistical data to identify reliability trends over time, but we're also small enough to be very responsive to what we find. If a product does not cut it, we don't sell it. We want to make sure that you as a buyer are comfortable choosing from any of our options, knowing that if we sell it, we stand behind it. It is worth noting that this is not always easy. There are some very motivated manufacturers that do not share these values, that can mount considerable pressure. The answers aren't always black and white, and things like marketing funds, kick-backs, deep discounts, and shared advertising can make decisions very complicated. We know this is why some of our competitors are selling parts we would not. We are constantly learning and self improving. Just as important to product line selection, is what we do with those products. We have carefully crafted each of our processes to generate self-feedback. Every support ticket opened, every RMA item, and every repaired computer is brought to the attention of all departments further up the line. We hold weekly feedback meetings, where every issue that needs it is discussed. It is very important to us that we not only set up firm feedback cycles, but that we establish clear lines of accountability. In our eyes, this is the best path to constant improvement. It has been amazing to see this in action. As time goes on, we solve problem after problem, making sure they do not have the possibility to happen again. And as each problem is solved, we can turn our attention to smaller problems. The cycle is never ending, as we simply keep moving to smaller and smaller issues. Our Philosophy:Our philosophy is simple: Build a high quality product, offer outstanding support and your product will sell itself. This is a philosophy based on old fashioned integrity. It makes sense, and it works. Unfortunately, it has become a trend in the last decade for major computer companies to stop focusing on meeting the needs of their customers. Instead, many rely on flashy marketing techniques to make their lower quality systems look more appealing. Be careful when comparing their pricing to Allpczone. Be sure not to fall for computer systems with misleading advertising and substandard parts! As a custom computer specialist, Allpczone was founded with the goal to break the trend of low quality, one-size-fits-all computers and to provide systems with superior performance and reliability. We have gone to great trouble to structure our business in such a way that our goals are, by necessity, the same as yours! Because we have a commitment to the complete support of your computer system, we save ourselves time and money by providing the computer system that is least likely to fail. It seems perfectly logical and straight-forward to us: We can't imagine why some companies would use low quality parts. It just doesn't make sense! Furthermore, we do not hire salesmen. We hire qualified technicians. The people you talk to before your purchase are qualified to build that same computer and give you support after your purchase. We have better things to do than hire a kid without computer experience to feed you canned answers. It all ties back to our philosophy that the best way to run a business is to focus on your product. Get rid of the hype, and focus on your goal -- quality computers!
PAYMENT / SHIPPING INFORMATION:DOMESTIC: PAYPAL IS A PREFERRED METHOD OF PAYMENT. We ship to confirmed address only, we will ship to an unconfirmed address only if paid by bank wire. ALL MAJOR CREDIT CARDS ARE ACCEPTED (to make a credit card payment please call 866-810-3808). Systems will ship out within 2-4 business days due to a 48 hour mandatory burn-in period, please note that some systems might be already pre-tested and might ship out the same day as the order was placed. APO/FPO, Hawaii and Alaska Residents please add $55 for USPS PPRIORITY Delievery. Customers that have their confirmed shipping address as a P.O. Box must choose USPS priority option as a shipment method, it is $55 more. Carrier Damage: From our experience Carrier damage is the biggest factor of DOA products. We want you to be confident that if damage occurs on delivery of our products to you we will take quick action of recalling the product back into our facility and shipping you a brand new product, that is all done free of charge to you. We will handle all insurance claims, and won't make you wait or file any paperwork. We insure our products at their full value at no additional cost to our customers. The only thing that we ask of you is to report a damaged product(s) within 7 days of receipt.
INTERNATIONAL ( USA CUSTOMERS PLEASE REFER TO THE DOMESTIC POLICY ABOVE FOR PAYMENT METHODS)
FOR INTERNATIONAL ORDERS: WE ACCEPT: BANK WIRES (PLEASE NOTE THAT IF YOU NEED TO RECEIVE THE PRODUCT QUICKLY PLEASE PAY BY BANK WIRE, BANK WIRE TRANSFER USUALLY TAKE 2 DAYS TO CLEAR AND THE PRODUCT WILL BE SHIPPED QUICKLY) ( WE DO NOT TAKE PAYPAL OR CREDIT CARDS FROM NON-US ACCOUNTS AT THIS TIME) ALLPCZONE WILL NOT BE RESPONSIBLE FOR ANY IMPORT TAX THAT YOUR COUNTRY MIGHT HAVE ON ANY OF OUR PRODUCTS, PLEASE CHECK YOUR IMPORT TAX RATE PRIOR TO PURCHASE.
CANADIAN CUSTOMERS PLEASE ADD $60 FOR SHIPPING TO CANADA RETURN POLICY:Every system purchased from us includes a 30-day money back guarantee. All returns are subject to an industry standard 20% restocking fee. All returned hardware must be undamaged and in as-new condition, in original packaging. Opened or activated software is not eligible for a return. Special order items (parts not listed in our configurator but are added at the request of the customer) and peripherals (monitors, keyboards, mice, speakers) are not eligible for a return.
WARRANTY:SYSTEMS WARRANTY: THREE (3)-YEAR WARRANTY on system components and labor from original invoice date (system components are defined as all major components inside the case). AllPcZone will replace or repair any system component for a period of 3 years from the invoice date. If a replacement component is no longer available or is discontinued, AllPcZone reserves the right to substitute the component for an equivalent part, or offer an upgrade option. Physically damaged hardware by the end user is not covered under this warranty. Customers that buy systems from AllPcZone are also entitled for free technical support (phone & email) as long as they own the system SHIPPING WARRANTY: Since most problem occur early in the warranty term (due to shipping damage) Allpczone offers an exceptional warranty for the first 20 days from receipt, during which we will pay for the shipping in both directions. Our office hours are 10am - 7pm Monday - Friday, Saturday - Closed , Sunday - Closed
Please contact us with any questions you might have toll free 866-810-3808 | 
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