BaByliss Ionic Hooded Stand Up Dryer

PAYMENT:

Payment is due at the time of purchase.  Please note that transactions from California are subject to an 8.75% California sales tax.  

SHIPPING:

Products purchased are shipped out same day if transaction is completed prior to 2:00 pm PST, Monday through Friday.  Products purchased after 2:00 pm PST, Monday through Friday will be shipped out the following business day.  Products purchased over the weekend will be shipped out on the following Monday.  We currently ship only to the United States and Canada.  Shipping fees are not refunded on returned items.

WARRANTY/RETURN:

Have confidence in ordering from us.  It is important to us that our customers are 100% satisfied with their purchase.  Therefore, if you are dissatisfied or the product does not meet your expectations, we will gladly accept your return within the 30 day window of receiving the merchandise.  We ask that you contact us through Ebay so that we can provide you with the appropriate information to return the product to us.  We advise that you save all of the original packaging to include attachments, bags, warranty cards and instructions as these are required for a returned item.  We also ask that if at all possible, save the original shipping box and packing materials to make sure that if the product is returned, the merchandise will be secure.

In the unlikely event that your merchandise is damaged in transit, or found to be defective, please contact us immediately.

All items are warranted directly by the manufacturers with the exception of **CHI products (see below).  If a product proves to be defective after the first 30 days of receiving the item, you will need to contact the manufacturer for return instructions. Please take into consideration that each manufacturer has their own unique way of handling warranties and this information is included with each product.  No other warranty either expressed or implied is offered by PHP Enterprises, Inc. and   we are not responsible for normal wear and tear, abuse, or mistreatment of items.

EXCEPTIONS:

Unfortunately, due to health and sanitation regulations, we are unable to accept any exchanges or returns on any brush, to include hot air brushes, and combs.  The only exception is if the brush or comb product is damaged in transit, or if the hot air brush is defective.  We appreciate your respect of this exception and ask that you be absolutely sure that the product you select is the one that you want.

 FEEDBACK:

Your feedback is important to us.  Once we have completed our end of the transaction we provide you with feedback.  Upon receipt of your purchase, we ask that you provide us with your feedback.  Unfortunately, if you do not pay for your item as per our stated terms and conditions, we will have to provide you with negative feedback.

WE LOOK FORWARD TO DOING BUSINESS WITH YOU.  WE VERY MUCH WANT TO BECOME YOUR HAIR STYLING TOOLS, ACCESSORIES, AND BEAUTY CARE SUPPLIER!!