14 days after the buyer receives it | Your satisfaction is the most important part of this transaction. As described in the Paypal refund policy, I will provide a full refund upon return of any item found defective or not as described. The return of the item is a non-negotiable requirement. Ebay states that partial refunds are not a good idea and I wholeheartedly concur. In all cases your courtesy and professionalism will be returned and appreciated. Any behavior other than this will make negotiation more difficult if not impossible. Remember also that feedback is not a negotiating tool and should never be left before contact about your problem. In all reasonable cases your satisfaction will be assured. Thanks! | 
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