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Usually leaves warehouse
within 2 to 4 days of order
Ships
: Small Parcel
This listing is priced for Size: Small - 11"
- This beautifully hand-made Napoleon Horse from Trudi, the number one plush toy company in Italy is up for adoption
- Machine washable as well as the fabrics are extremely durable, eco-friendly, and kid safe
- Tested by an independent lab, and exceed all US federal regulations for plush products
Made in China
Weights & Dimensions:
| Weight | Dimensions |
| Unavailable | 7"-15"H |
- If you have any problems with the ordering process or the product itself, please contact us before leaving negative or neutral feedback.
About Trudi:
The first Trudi creations date back to the 1950’s. They sprang
from the passion and talent of Mrs, Trudi Müller Patriarca,
who began sewing soft toys for fun, giving rise to her unique
style as a brand and over the years, to a business renowned
for its care, design, and quality. Today Trudi has grown into a
succesful 21st century company with an eye towards the future.
With a goal of providing fun and innovative toys that are
safe and of the highest-quality, Trudi has expanded its brand
to include not only plush but also soft and wooden toys for
children. The Trudi brands consist of Trudi, Sevi and most
recently Olli Olbot.
Our constant creative development and increasingly advanced
technological research have enabled us to offer high quality
soft toys while still maintaining refined and sophisticated designs.
Our creations are made adopting the most precise production
systems in order to ensure our customers’ safety. To
closely oversee the quality of our products “Trudi Hong Kong
Ltd.” was established in 2000 that places our own employees
in the production factories to oversee the production and
ensure that quality and safety are our number one priority.
The prototypes of the Trudi creations are all hand-made.
Based on the paper patterns prepared by our designers, they
are sewn, finished, inspected and brushed by hand. We use
only fireproof and nontoxic raw materials of the highest quality.
Each non-textile part used inside a soft toy is enclosed in
a fabric bag to contain it securely within the plush toy.
We check each product with a metal-detector and by X-ray to
identify the presence of any metal pieces, especially if they
are extremely small, for example a sewing needle tip.
Moreover, we use external, independent science laboratories to
carry out a wide battery of tests to ensure our compliance with
both ASTM (United States) and EN-71 (European) standards.
We thoroughly test for the presence of any hazardous chemicals
including phthalates (used in plastics) and azo dyes
(coloring agents).
You can trust and rely on our age grading system. All of our
plush products conform to or exceed all European and United
States laws and regulations. The plastic eyes of our plush toys
are double fabric-backed and ultrasonically sealed from inside
the toy so that they will never come loose. Our fabrics are
double woven and our seams are double stitched so that the
plush will not come out. Our plush products are
machine-washable and come with a limited lifetime warranty.
All suppliers who work with Trudi sign the Company’s Ethical
Code which forbids child exploitation, forced labor, and racial
discrimination. Our suppliers are as committed as we are to
safeguard the rights of workers and guarantee fair wages and
provide a healthy working environment.
Visit the
CSN Stores eBay Store
for a great selection of home and bedroom furniture!
Payment
We accept PayPal and all major credit cards.
To pay with PayPal:
Simply complete eBay Checkout
To pay with a major credit card (Visa, Mastercard, Discover, American Express):
Call the toll-free phone number in this listing (located beneath the store logo at the top of this listing) and mention you are calling to pay for an eBay order. Have the eBay item number ready when calling.
Applicable sales tax will be charged on any orders shipped to Massachusetts.
Shipping
Please note that we will ship your product to the address on file in your eBay account.
Your product should leave the warehouse within the time specified in this listing. These are estimated shipping times and not guarantees. Most products will ship within that time but we will notify you via e-mail if we become aware of any delays or changes in inventory status.
We will send a
tracking number
to the e-mail address on file with your eBay account when we have confirmed your order has left the warehouse.
Your product will ship via the method specified in this listing (Ground, Truck Freight, White Glove, etc.). Each shipping method has its own standard for time in transit, delivery to your home or business, etc. Please read
here
for complete details on your delivery method so you know what to expect when the order is shipped.
On the chance that your order is delayed, we will provide you with an updated shipping estimate via email.
*Shipping is available to the
contiguous 48 United States
only. We do not ship to Hawaii, Alaska, and Puerto Rico. We do not ship to APO/FPO addresses or P.O. Boxes.
Return Policy
We offer a 30-day Standard Return Policy on our eBay orders.
If you need to return your product for any reason, you can arrange for this within 30 days of receiving it. Just call the toll-free phone number in the order receipt you will receive to arrange this. Our customer service team will provide you with a return address and Return Authorization number within a few business days. Returned products must be in their original package and must be brand new unused.
Most of our products are offered with free shipping, meaning shipping has been included in the price to provide you with the total cost of the order. If you return your purchase you will be responsible for the cost of shipping it back to the warehouse. You will be refunded the purchase price less our actual outbound shipping cost and the 10% restocking fee when your return has been processed at the warehouse. Return processing time generally takes a few weeks.
In the unlikely event you receive a product that is incorrect, missing parts, or damaged we will send replacements to you. Please call the toll-free phone number on your order receipt and our customer service team will arrange this for you. Replacements generally leave the warehouse within two weeks of being ordered.