NINTENDO DS POKEMON DIAMOND VERSION GAME

ITEM REPORT

Item Condition          OPENED GAME ,ORIGINAL CASE + MANUAL

Item Functionality      GREAT - Item functions properly. Guaranteed Against D.O.A (Dead On Arrival)

= 10 Days warranty=== (Exchange only) === UNITS MISUSED, WRONGLY INSTALLED, MISTREATED ARE NOT COVERED. ==

PICTURE IS ONLY A REFERENCE

Please read the sections mentioned below before bidding on any of our items.  We create these policies to make the purchase process easier for our customers. To help us serve you better please read the following sections before bidding on our items.

YOUR BID IS A CONTRACT - Place a bid only if you're serious about buying the item.  If you are the winning bidder, you will enter into a legally binding contract to purchase the item.  Request to cancel bids will not be honored. 

PAYMENT INFORMATION

PayPal http://www.paypal.com  

NOTE: Payment must be received within seven (7) days of auction close.  Unpaid auction wins will be forfeited after seven (7) days and a Non-Payer report will be filed with eBay to recover the closing fees of the auction. Payments received on Friday after 4.00 pm will be considered to be received on the following working day (Monday).

SALES TAX
An 8.75% sales tax is applied to all orders shipped to California.
Sales tax is calculated only on the extended price (unit price x quantity) total, excluding shipping and other charges.

SHIPMENT INFORMATION

All items are shipped by USPS or UPS.   We will attempt to ship all items within 1-2 Business days after payment has been received.

If we offer FREE SHIPPING is only for the US, there is not FREE INTERNATIONAL SHIPPING.

IF BUYER DOESN'T BUY INSURANCE ON SHIPPING SELLER WON'T BE RESPONSIBLE FOR THE ITEM.

SELLER is not responsible for service transit time. Transit times are
provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

THE SELLER SHOULD NOT BE HELD RESPONSIBLE FOR ANY DELAYS, DAMAGES OR LOSSES ON THE SHIPPING CARRIER’S BEHALF.

INTERNATIONAL SHIPMENT INFORMATION

All items will be shipped by the method chosen by customer, custom taxes and other expenses at destination are on buyer’s behalf, not included in the shipping and handling stated by us.

Delays on shipping can occur if we don’t have the complete information requested for international shipping, such as phone number.

THERE IS NOT FREE INTERNATIONAL  SHIPPING

LOCAL PICKUPS

We appreciate that everyone wants to save $$ when buying, however we are unable to allow customer pickups or meeting with customers.

RETURN POLICY

We offer a 3 day return policy if product is not as described or damaged. If you wish to return a product please e-mail us for return instructions within 3 days of receiving the product at buyers expense.    All shipping & handling and processing fees are non-refundable.

Our company keeps track of the seal numbers sent.

RETURN TERMS

All sales come with 30-day warranty unless advertised differently. If the item you have ordered is defective, contact us within the warranty period and we will replace the defective item for you with an item, in the event that a suitable replacement is not available, a refund will be issued in the form of the original payment method or a company check. Buyer is responsible for all return shipping charges. Specific terms are:

·         For replacement, merchandise must be returned within 30 days of receipt.

·         We carefully inspect returned items upon receipt before issuance of refunds, credits, or exchanges.

·         Merchandise should be carefully packed and insured for the full purchase price and shipped via a traceable means (UPS, FedEx, etc.)

·         Absolutely no walk-in return/replacement service will be accepted.

·         Short-shipments, DOA and Deviations products must be reported within 3 days from delivered date.

·         A refund may be issued if replacement is not available.

·         Returns may be subject to a 20 % restocking fee.

·         All defective products will be replaced within the appropriate warranty period if found defective if item returned is inspected and found not to be defective buyer has to pay for the shipping back to them, seller will not be responsible for the shipping.

·         Warranty will be considered expired if security stickers are removed or tampered in any way

RETURN PROCEDURES

Please send returns back to us insured for the full purchase value and using a traceable shipping method such as UPS. Merchandise should be carefully packed to prevent any losses or damages in transit. Merchandise must be sent back in the original packaging with the original bill of sale and displaying the appropriate Return Merchandise Authorization (RMA) number. To obtain a RMA number for your order, please contact us.

 All RMA and return labels have expiration after 15 days of being issued.  If item is not received after that period of time we could refuse the delivery of it.  Buyer is responsible for the shipping as soon as RMA or Return Label (RS) is issued.

WARRANTY

All sales are final after warranty expiration.  No Return after warranty expiration.

Money back guarantee only applies on the item price

S&H is non-refundable.

Buyer is responsible for return shipping costs and insurance.

Units returned will be tested. If item found defective a replacement will be shipped immediately.

Units returned and found not to be defective will be returned at buyer’s expense.

Inspection Report available upon customer request

Our company keeps track of the seal numbers of the items sent to avoid receiving items not sold by us. If buyer returns an item not sold by us, seller will not be responsible for the shipping or the warranty.

Warranty will be considered expired if SECURITY SEALS are broken or tampered in any way.

Our security seal could be green or black and are placed strategically in our products, some are visible and some are not.  The dimension is 9 x 8 millimeters.

Warranty is given by our company only, except when external warranty is purchased

We encourage our buyers to purchase the SquareTrade warranty for coverage of 1 year from the purchase date. This warranty begins coverage begins 30 days our warranty expires.

EXTERNAL WARRANTY

SquareTrade Warranty is available go to

www.squaretrade.com/warranty .

AS IS ITEMS:

·         All items described as "AS-IS" or if "AS-IS" appears ANYWHERE in the item description are sold strictly AS-IS.

·         We will describe AS-IS items to the best of our abilities and we will disclose all known or obvious problems.

·         Most AS-IS items can be easily repaired or can be used for parts.

·         ABSOLUTELY NO RETURNS OR REFUNDS ON AS-IS ITEMS.

CUSTOMER SATISFACTION:

CUSTOMER SATISFACTION IS OUR # 1 GOAL. We attempt to please every customer and look forward to receiving the same from our customers.  Before resorting to negative feedback please give our customer service department a chance to resolve the issue, we will do our best to solve it.

Please do not leave negative or neutral feedback without contacting us first, and trying to resolved any inconvenient that you may have.