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Business Hours: - 10:30am to 5:00pm, M-F (Eastern Time) 1-877-246-4672 - Please call during these business hours to insure the best customer service.
Item Description Disclaimer: - You're bidding on what is described. Questions? Contact us!! Photos are for display purposes only
Compatibility Policy: - Product Compatibility is the buyer's responsibility - Before bidding, research the product, or contact us
OEM?: - OEM can have many definitions, however our definition is simple - items are non-retail packaged, without accessories unless otherwise stated
RMA Policy: - Items found to be defective within 90-Day Warranty period must have an RMA number to be replaced - RMA numbers are obtained at http://www.claimthis.com/aboutus.aspx - Item must be in warranty at the time of RMA request - ONLY items needing replacement will receive RMA numbers (15% purchase price service fee for RMA items tested non-defective) - Items returned without RMA numbers are rejected upon arrival - Shipping cost cannot be refunded under any circumstances
Dead Pixel Policy: - Five or more dead pixels is considered a defect (see RMA policy above) - The dead pixel policy does not extend into manufacturer's warranty period - Monitors sold AS-IS are not covered by the dead pixel policy |