Shipping is from Venezuela via certified airmail 4 to 5 weeks (NOT TRACKING) to arrive We are a serious sellers and we can offers good products, sure shippingwe are sure that our buyers be satisfied with canciorema store, but if you if you're not satisfied with the item you purchased, you'll be able to return the item in “ORIGINAL CONDITION PROVIDED” SECOND Upon arrival of the item after the inspection only the amount of your winning bid are refundable SHIPPING OR OTHER CHARGES ARE NOT REFUNDABLE If you don´t receive the item in arrive time (5-8 weeks), write us and notify. We´ll solve the problem with postal office in 10-15 days and sent you information about it. Sometimes, the shipping times are delayed but is sure that you´ll receive the item.. Italy Attention: The postal service to Italy sometimes is very slow, is necessary to have patience Professionally packaged .Returns considered for product defects only. Not responsible for shipping damage or loss. if you if you're not satisfied with the item you purchased, you'll be able to return the item in ORIGINAL CONDITION PROVIDED; .Upon arrival of the item after the inspection only the amount of your winning bid are refundable. SHIPPING OR OTHER CHARGES ARE NOT REFUNDABLE...Italy Attention: Our cost of shipping is $9 around the world ,(include Italy). Our shop recommends send the item to ITALY by special mail service (EMS), with tracking (4 to 5 weeks to arrive) .Cost $ 25 (1 item). The postal service in Italy is bad.