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Our Pledge to YouWe provide extraordinary customer service and pledge to you:
Compare this against what others are offering and you will be happy that you chose to go with Bostic for your purchase. Not as Described, Short Shipments and Advertising Errors - 100% Satisfaction GuaranteeWe also pledge to do our best to ensure your transaction is seamless. If your order arrives and you believe it is not as described, missing items or does not reflect what was listed in our advertisement, please contact us at sales@bosticpublishing.com immediately. We will listen to your concerns and make every effort to correct these issues as quickly as possible. Your 100% satisfaction is our number one priority. Returns - 100% Satisfaction GuaranteeWe also offer a 30-day 100% Satisfaction Guarantee. We want you to be 100% satisfied with your purchase. If for any reason you are not happy on or before 30 days of delivery please contact us at sales@bosticpublishing.com to arrange for a full refund or an exchange of the item(s). Please give us an opportunity to resolve your concerns before leaving feedback as we are confident that we will be able to resolve your issue to your satisfaction. Please see our complete return policy for more information. Payment MethodsWe are happy to accept PayPal as our preferred payment method. If you would like to pay using a major credit card, please contact us at sales@bosticpublishing.com. We accept Visa, MasterCard, American Express and Discover. Immediate payment is required at the time of purchase. If paying with a PayPal eCheck, please note that your shipment will be delayed while PayPal is processes and clears the check from your bank. These payments generally take one additional week for processing. We are a registered corporation operating within the State of Illinois and are required by law to collect sales tax for orders being shipped within Illinois. The sales tax rate used is the current City of Chicago rate. International customers please note, we regret that we are unable to accept payments from some countries. All prices used (including our website, email messages, invoices and certified price quotes) are in US Dollars unless otherwise indicated. Payments do not include any additional taxes or duties that your country may levy upon delivery. You are responsible for those costs and we suggest contacting your local customs agency for more information. Shipping InformationAll of our shipments are insured. Your 100% satisfaction is our number one priority. We ship most orders within three business days. If there is a delay in shipping we will notify you by email so you can plan accordingly. US Domestic Shipping Shipping Methods Expedited shipping is sent through the US Post Office Priority Mail service, United Parcel Service Ground, or Federal Express Ground. Delivery time is expected within 3 to 5 business days from the date of your order. Please note, that the shipping times are only estimates and there may be delays out of our control caused by the third party shipping company. International Shipping There are two shipping methods available for International orders. Standard shipping is sent via the United States Post Office First Class Mail service and Expedited shipping is sent via the United States Post Office Priority Mail service. Prices quoted for shipping only reflects the cost of shipping and does not include any additional taxes or duties that your country may levy upon delivery. You are responsible for those costs and we suggest contacting your local customs agency for more information. We complete all necessary customs forms providing accurate information. This includes marking the item(s) as merchandise and including the price paid for the merchandise. We are unable to mark shipments as "gift" or declare the cost different from the amount paid. We'll Keep You Informed Tracking Numbers International customers please note, that tracking is available only through the Expedited shipping method and if tracking is necessary please select that method for shipping. Backorder Dates Damaged or Lost Shipments - 100% Satisfaction GuaranteeIf your item fails to arrive or arrives damaged, please contact us at sales@bosticpublishing.com immediately. We will make arrangements with the shipping carrier to pick up the item and packaging materials if needed, so please be sure to keep the items with the original packaging materials. With your cooperation, damaged shipments and insurance claims will be processed as quickly as possible but timing also will be depend on the carrier's or the insurer's speed in processing the claims. Returns - 100% Satisfaction GuaranteeWe offer a 30-day 100% Satisfaction Guarantee. We want you to be 100% satisfied with your purchase. If for any reason you are not happy on or before 30 days of delivery please contact us at sales@bosticpublishing.com to arrange for a full refund or an exchange of the item(s). Please give us an opportunity to resolve your concerns before leaving feedback as we are confident that we will be able to resolve your issue to your satisfaction. After 30 days any warranty or guarantee made by the manufacturer or publisher is in effect. Arrangements for refunds, exchanges, or warranty coverage after 30 days should be handled directly by the manufacturer or publisher. Some products are not returnable and will be noted on the listing as such. For those items, arrangements for refunds, exchanges, or warranty coverage should be handled directly by the manufacturer or publisher. All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting us at sales@bosticpublishing.com. Please save all packaging and accessories for any item that is returned to us. All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for us to process your return. How to Contact UsWe can be contacted via email at sales@bosticpublishing.com. For immediate assistance please contact our customer service phone number toll free at 1-800-580-4784. For postal correspondence please use: Bostic Publishing Company | ||

Shipping and handling Item location: Chicago, IL, United States Shipping to: Worldwide
 
*The estimated delivery time is based on the seller's handling time, the shipping service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
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Return policy
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Payment details
Immediate payment required for this item Immediate payment of US $29.95 is required. Seller's payment instructions | ||||||