PAYMENT DETAILS
We accept Paypal Payments. Please proceed to check-out.
DUPLICATE PURCHASE
Please do not purchase an item twice. If you encounter error along the process, avoid purchasing again in separate transaction as we, sellers are charged by ebay commission fees per ‘transaction’. We request that buyers email the seller to correct the error.
Note also to respond to any cancellation request under the ‘dispute system’ provided by ebay. Once buyer has been sent the cancellation request, buyer needs to respond immediately to complete the process and to avoid getting an unpaid item strike. In the event that the buyer does not respond to the cancellation request, seller will have no recourse but to force the cancellation request and will result to an unpaid item strike given to buyer. Seller then will not be able to reverse this.
SHIPPING & HANDLING
We generally charge customers for the shipping and handling using a flat rate cost to customers within the United States. This is to offer customers cheaper shipping cost. Transit time is usually 2-5 business days. If an alternative method is preferred to provide express shipping, buyer may also request seller but buyer will pay additional shipping and handling cost.
We offer fast shipping to US and Canada. Our products are already in US land, so guaranteed quick shipping. We also guarantee CUSTOMS and FDA hassle-free! No need to wait for at least 2 – 3 weeks for your order to arrive!
We also ship WORLDWIDE. Please contact us via email for a free shipping quote.
Save on shipping cost – ask about combined shipping!
We offer our customers combined shipping to save money. If you are purchasing more than one item or one piece, your shipping cost is discounted. Please email us first to request for combined shipping, this is NOT automatically done. Please note that once payment is received, we cannot combine your shipping anymore and will not refund. You will get 20 – 40% discount on the shipping when combined shipping is requested.
International Buyers – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
INSURANCE
Insurance is not included in the shipping and handling cost, therefore, seller is not responsible for lost in transit. If you wish to insure your purchase, please email seller first before purchasing.
WHOLESALE ORDER
We are a direct importer of beauty products from the Philippines based in Los Angeles, California. We offer competitive prices and we’re the only distributor who offers wide variety of beauty products such as Belo Essentials, New Placenta, Kojie San and many more. Visit our Ebay Store: Kikay’s Personal Care Store for more items.
QUESTIONS ABOUT PRODUCT
We thank you for your interest in the products we sell. We request that you email us first before considering purchasing the products we sell if you have any question related to the product or shipping costs. Please do not bid or continue with the purchase if you are unsure of purchasing the product as Ebay charges sellers on every item sold.
Should there be any incomplete transaction due to lack of payment, as a seller, we would report to Ebay for buyer’s non-payment. This could result in your account’s suspension or a strike on your part. We truly appreciate your understanding and hope to do business with you.
FEEDBACK
We appreciate your positive feedback if you think we have rendered an excellent service. With this, it serves as an inspiration to us and we continually work hard for our customers in bringing in the best beauty products there is straight from the Philippines.
However, if you think we need improvement in our service, we hope for your assistance in giving us a chance to correct our mistakes before giving us a negative feedback. Mistakes do occur and mostly accidental and unavoidable. We sincerely appreciate your consideration.