Same Day Shipping
Your order will be shipped the same day if your payment is received no later than 5pm EST. Some Exceptions may apply. Same day shipping only applies to payments received Monday-Friday. All orders paid for after 5pm on Friday will be shipped on the following Monday. We only ship to the United States. We do not ship Internationally. Shipping will be done by UPS, FedEx or USPS Priority. Our determination is made by item size, weight and your zip code. Tracking info will be emailed to you when your order ships. If within 2 days of your purchase you haven't received a tracking # please contact us by phone, either your email address is no longer valid or your email provider has rejected our emails. Insurance on your purchase will be provided by us for free, That's right no extra charge no matter the amount of your purchase.
30 Day Guarantee
The item you are looking at is covered by a 30 day money back guarantee. We even pay the return shipping. In the event you decide to return your product you will receive a full refund and will be out nothing. The length of manufacturer warranty can be found in the item description.
Customer Service
Ever get tired of doing business with a company just to be made to feel like they are doing you the favor to even talk to you. Ever try to call for customer service and the only customer service you receive is a automated response from a computer? We do business like it was years ago, when you call us you will get a human to talk to. If you have a problem we will make it our top priority to resolve it. We know that without you we wouldn't have a business. We have a knowledgable staff that knows and understands the products we sell. That means if you receive your product and you need help setting it up, we are here to help. If you have any questions before making your purchase, please do not hesitate to contact us.
Returning Damaged or Unwanted Product
If you need to return your purchase for any reason you may do so for 30 days from the date you received your order. After that all warranty issues must be directed to the manufacturer. Please contact us first so that we may issue a RMA# and a return shipping label for your return. All orders must be returned in its original factory packaging and include everything that was included with the item. If item is at all physically damaged or abused your return will not be accepted and return shipping will be your responsibility. Some items we sell may be non refundable and/or returnable. These items will be marked plainly and clearly in its description.
Payment
We proudly accept PayPal, Visa, Mastercard, American Express, Discover or Echeck. If another form of payment needs to be used please contact us first. We can work with most payment methods. California residents will be charged 8.25% sales tax.
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