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If the items are not as described, we will be more than happy to do a return . In most cases this will be minus shipping and Ebay fees, although if it was a blatant mistake by us we'll pick up everything . Bottom line, we want you happy! We try to be fair and accurate with all my auctions and descriptions. Please read each auction and bid carefully. This is not a retail store. All sales are final. If there is a problem, we can work together to resolve the problem. I have always been extremely fair and always try to work with my reasonable customers. Negative feedback doesn't go away and should only be left as a last resort! I strive for positive feedback, harmonious relations and even some friendships. We will make every attempt possible to resolve the issue if we made a mistake.(It happens). Please do not assume a mistake is intentional. Let us know if our service could be better!!