30 days after the buyer receives it | We offer a 30-day money-back guarantee on our products. Shipping costs are not refundable and the purchaser is responsible for the cost of return shipping. If you have questions about a product or are unsure it is right for you, we strongly encourage you to contact us before buying. Please feel free to call us at 888.813.9559 or email us at service@laundry-alternative.com. We are more than happy to provide you with the information you need in order to make your decision. You are also responsible for properly packaging the product in its original packaging and including all product manuals, parts and accessories as well as insuring the value of the item. Should any shipping damage occur, it will be your responsibility to handle with the shipping agent. We reserve the right to adjust or deny a full refund of the purchase price if the product is not returned in good condition. |