★Nitro Gas RC Buggy 1/10 Car 4WD Truck Shockwave★

 Redcat Racing

Your Redcat Racing product is covered under a limited warranty for a period of 90 days on the vehicle. This warranty does not cover certain items as listed below.

All warranty claims must be handled through Redcat Racing.

Go to the Warranty Form

If you believe you have a warranty claim, simply fill out the form in the link above and include all information associated with the claim.

If you have a specific part problem Redcat Racing will determine if the issue in question is covered under warranty and will contact you within 72 hours after form submission.  If determined that the part or parts are covered under warranty, Redcat will send you the part(s) at no charge. Redcat may ask for some parts to be returned prior to sending out replacement parts such as remote controls, engines and possibly some other items.

If you have a vehicle problem, please fill out the warranty claim form and click on the vehicle button. Once the form is approved, you may send the entire vehicle back to Redcat Racing and the Redcat technicians will repair your vehicle at no charge for labor but may require payment for parts needed if they are not covered under warranty.  Redcat will require payment for shipping the item back to you

Lifetime Engine Replacement Program.

Redcat Racing offers a Lifetime Engine Replacement Program and the program can be seen by clicking the following link:

Lifetime Engine Program

Redcat Racing has one of the best engine replacement programs in the industry.

For as long as you own your vehicle, Redcat will replace your engine no matter what happens to it. Burn it up, wear it out or beat it with a sledge hammer, Redcat will replace it for same or upgraded motor for only 1/2 of the retail price of the replacement motor you want to buy.

Items not covered under warranty or items that have less than a 90-day warranty:

Redcat Racing warrants any electronic speed control and/or electric motor to be free of any defects in material and workmanship for a period of 30 days from the date of purchase.  Redcat Racing will replace under warranty any electronic speed control and/or motor for a period of 30 days after date of purchase.  After 30 days all replacement and warranty approvals are at the sole discretion of Redcat Racing.

Defective Merchandise

This warranty covers defects with the materials, workmanship, or assembly at factory only. All replacement parts and warranty approvals are at the sole discretion of Redcat Racing. This warranty does not cover the items listed above.

This warranty does not cover breakage due to abuse, improper break-in, improper setup, or improper operation.

Returns Policy

Redcat does not accept any returns if fuel has been put into the vehicle or if the vehicle has been used in any way. New item returns are subject to a 15% restocking fee and all returned items must first receive a return merchandise number from Redcat prior to shipment.