7 days after the buyer receives it | Any defective item received by a customer will be exchanged at no charge, provided such defects are reported within 24 hours of receipt. Any other returned items, a merchandise credit will be issued for the purchase price, a 15% restocking charge will apply to all cash refunds. S&H amounts are non refundable. Building kits must be shrink wrapped or they are not returnable. All returned items must include all original packaging and paperwork. |