14 days after the buyer receives it | To return a product, the Buyer should send an email to support@citicalls.com to obtain a Return Merchandise Authorization ("RMA") number within 30 days from date of purchase. We cannot accept returns without prior authorization and without an RMA. Once issued, RMA numbers are valid for 15 days in which the item must be returned to us. RMA numbers will not be extended or reissued.
The Buyer should prominently display the RMA number(s) on the shipping label of boxes containing the returned |