Valentino ROCK N ROSE Woman Perfume 3.0 oz EDP NIB39756

We accept PAYPAL payment ONLY! If you have serious problem with paypal, please contact us. We will offer alternate way to complete the payment.

All the payments are expected within 7 days from the end of auction. If you are planning to purchase more than 1 item for combined shipping, please do it within the 7 days.

Shipping to NJ/USA will be subjected to 7% sales tax.

PLEASE, don’t ask us to accept your credit card over the phone. We will not accept your credit card over the phone.

Shipping

ATTENTION EUROPEN BUYERS!!!!!

Due to License/Trademark ownership in Europe, we do not ship to any European countries. PLEASE DO NOT place a bid if you are in Europe.

International buyers may be charged for custom fee or brokerage fee or duties. We are not responsible for any charges other then shipping charge. Please, don’t ask us to refund those charges.

Tracking # will be e-mailed as soon as we process shipping. Depending on spam mail filtering level, tracking e-mails may be in your spam mail box. Please check your spam mail box before requesting the tracking #.

Your package will be shipped out within 24-36 hours from the completion of payment. Please expect some delays on weekends and holidays.

Contact Info.

If you have any question, please send us an e-mail to shoppinglotus@hotmail.com  When you send emails, please include your ebay ID, and the item# you are referring to.

FAQ (Frequently Asked Questions)

PLEASE READ CAREFULLY before asking QUESTIONS

PART 1 - Products

Q) Are you selling authentic products?

A) We guarantee that all the products we sell are 100% authentic. We will not even offer refund if item is not authentic. There is absolutely no chance it is fake. You will never have to return or open dispute for authenticity. We will guarantee 100% for the product satisfaction.

Q) How can you sell at such low price?

A) There are two ways to sell it at lower price. Due to the large volume we purchase, we usually get volume discount. Also, our margins are a lot less than regular department stores.

Q) What do NIB, EDP, EDT and EDC stand for?

A) NIB stands for NEW IN BOX. EDP, EDT and EDC are related with concentration of perfume. EDP (Eau de Perfume) has higher concentration of perfume while EDP (Eau de perfume) has average concentration and EDC (Eau de cologne) has less concentration.

PART II - Feedback

Q) Why don’t you leave me a feedback?

A) We do not manually leave feedbacks. All the feedbacks you will receive are done by “automation rules”. In other words, you will receive an excellent positive feedback as soon as you leave on for you. Don’t worry. You will never get a negative feedback. It has been prohibited by ebay.

PART III - PAYMENT

Q) Is there sales TAX??

A) Sales tax will be collected from NJ buyers ONLY!! We do not collect sales tax from any other states or countries.

Q) Can I call you and pay with my credit card?

A) Please, don’t call us for phone payment. We cannot take your credit card over the phone. However, you can certainly use your credit card via paypal. If you have problem with paypal, please contact us. We will offer alternate way to complete payment.

Q) Do you offer gift wrapping service?

A) Currently, we do not offer gift wrapping service.

Q) Can you use the coupon for me?

A) We can not use the coupon for you. That is something you have to do when you check out. You will be able to use coupon during the paypal check out.

Q) I have a problem with paypal. Can you wait extra 3-4 days?

A) We know for sure that most of paypal issues can be resolved within 3-5 business days. Since we offer 7 days for payment, it should not be problem. But, if you really need the extra days for payment, we generally allow few more days. But, you will get a payment reminder e-mail from ebay. It is something that we AUTOMATICALLY send to all the buyers who did not complete the payment within 7 days. Also, you can contact us for alternate way to complete the payment.

Q) I’m also bidding on other items.

A) Please hold the payment until you purchase all the items you want. When you are done, request the total. Then, we will send you the revised invoice with shipping D/C applied.

PART IV - SHIPPING

Q) Can I have the tracking #?

A) We automatically send you the tracking # by paypal. As soon as we process the shipping, tracking # is sent to your e-mail address. If you have not gotten the tracking #, please check your spam mail folder. If you still don’t have it, please ask us for tracking #. We will manually send you the tracking #.

Q) When will my item be shipped?

A) Usually, we process shipping within 24 hours from the order. Please allow us 1-2 business days for shipping.

Q) Can you ship to APO/FPO?

A) Certainly! We will ship to APO/FPO via USPS Priority. The shipping charge will be same as domestic charge.

Q) Can you ship to different address?

A) Yes. But, you have you indicate the different address on the paypal’s note section. If you forget to do it, you can always send us an e-mail before making payment. We will try to read your e-mail before shipping out. But, unless you indicate the different shipping address on the paypal’s note section, we can not guarantee the change of address.

Q) When will I receive my package?

A) USPS Priority usually takes 2-3 business days for delivery. You can also check the tracking # for expected delivery date.

Q) Can you upgrade shipping service with extra pay?

A) When you check out, you will be able to see the different shipping options. We DO NOT upgrade the shipping service once the payment is completed. Please, do not ask us for an upgrade once the check out is completed.

Q) Can you ship out using my FEDEX, UPS or DHL account?

A) NO, we can’t. We do not use 3^rd parties account for shipping. Also, we use ONLY UPS and USPS for shippig. Please do not ask us to use any other carriers.

Q) Can I pick up the package and pay with cash?

A) Sorry, we DO NOT allow any personal pick ups.

Q) It has been already 7 days. The tacking status is not updating and the package has not been delivered yet.

A) If the package is lost, we usually issue immediate full refund for items with insurance. But, 7 days are not enough to determine that the package is lost. Under certain cases, items are delivered after 1-2 weeks. If you don’t receive within 1 month from the dispatch date, we will issue full refund for items with INSURANCE. If there is no insurance, we will refund you the corresponding amount we get reimbursed from the carrier. In any cases, we highly recommend you to purchase insurance.

PART V - Return

Q) Can I return or exchange?

A) All the returns have to be done within 7 days from delivery date. Buyers are responsible for return shipping charge. Initial shipping charge will not be refunded.

Q) I received wrong item/damaged item.

A) Please send us an e-mail to resolve the issue. We will certainly exchange with correct item at our cost.

PART VI - INTERNATIONAL

Q) Do I have to pay custom or VAT upon the receiving the item?

A) Depending on countries, you might have to pay duties or VAT. We are not responsible for those charges.

Q) Can you use UPS or DHL for international shipping?

A) We use USPS airmail for all the international packages. Sorry, there will be no exceptions to it.

Q) Which countries do you ship to?

A) We ship to USA, Australia, Japan and Brazil. We do not ship to Europe!! 

Q) Can you lower that value/ send it as a gift?

A) We used to do that. But, there were too many problems related to it. It is very likely that if the item is gift or undervalued it easily gets trapped in custom. We will automatically send it as commercial with invoice attached to it. If it causes too much extra cost, please contact us. We will try to make it work out for you.

Powered by eBay Turbo Lister
The free listing tool. List your items fast and easy and manage your active items.