Mongoose Domain Men's Dual-Suspension Mountain Bike 26"

FREQUENTLY ASKED QUESTIONS

ITEM CONDITION?
·    This item is brand new and factory sealed

IS TRACKING INCLUDED?
·    Yes a tracking number from UPS or USPS or FEDEX is included with all items shipped

IS INSURANCE INCLUDED?
·    Yes insurance is included in the shipping price

HOW QUICKLY DO YOU SHIP?
·    I try my very best to get items shipped out as fast as possible. Items generally arrive between 3-9 business days following purchase depending on the speed of the shipper.

CAN I SHIP AN ITEM TO AN UNVERIFIED ADDRESS OR ADDRESS OTHER THAN THAT IN THE PAYPAL SHIP TO ADDRESS?
·    Yes I can ship to an unverified address but please note that this address MUST BE THE PAYPAL SHIP TO ADDRESS
·    Please note that all shipping addresses must be in the paypal ship to address
·    I cannot change the shipping address once it is provided through paypal, I cannot change a shipping address even if it is emailed to me through ebay because often items are already shipped out before I receive the emails and also paypal does not provide buyer or seller protection if an item is shipped to an address other than the one in the paypal ship to address.

DO YOU COMBINE SHIPPING?
·    Im sorry but I do not combine shipping on items at this time.

COMMUNICATION
·    I generally respond to emails one to two times a day.  Please allow 24-36 hours for an email response. 
·    If you do not receive an email response within that time period please re-email me as sometimes emails get sent to junk-mail for some reason and although I try to check that folder sometimes they can get missed there

FEEDBACK
·    Please always email me to work things out prior to leaving feedback.  I pride myself on my customer service and personal service and promise to work any problems out!  Please always contact me.  I try my hardest to make all of my customers happy and consider myself a very nice guy.  I will be professional yet personal in our communication. 

SHIPPING
·    I only ship within the continental 48 United States
·    I do not ship to Hawaii or Alaska
·    I do not ship to Military addresses
·    I do not ship to Puerto Rico or Guam
·    I do not ship to Canada or Mexico
·    I do not ship International
·    I do not ship to PO Boxes, please provide a street address to ship to, it can be a friend or family member or a work address because as long as the address is included as the paypal ship to address I can ship to an unverified address

RETURNS
·    I will accept returns but for items that are DEFECTIVE only. 
·    Returns are for EXCHANGE FOR NON DEFECTIVE ITEM ONLY
·    I need to be notified of a defective item within 7 days and returns need to be received back within 14 days of receipt
·    A pre-paid label will be issued for returns so please do not send until you receive this label.
·    Items must be returned within 10 days post issuing of the label or they will be assessed a 10% restocking fee
·    If the item is no longer in stock then a full refund will be issued rather than exchange

ETC…
·    I love ebay and my emails with all of its members I meet through my sales.  I strive to make all of my buyers happy (within reason, I refuse to give back massages)
·    Please if during our transaction something funny or exciting happens in your life do not hesitate to let me know through an email, I love hearing stories from people and what it is that you may be purchasing the item for so please share it with me.
·    Please note that I am human and at times will make a mistake, but one thing I will make sure that is that you are never without the item you purchased or your money.
·    Thank you for listening.

Product Description
The 21-speed Mongoose Domain all-terrain bike is built to handle the toughest trails in the mountains, across the desert flats, and throughout the urban jungle. Ideal for the intermediate rider for everyday use--either men or women, 5 feet or taller--it offers a full (or dual) suspension, which adds a heavy-duty shock absorber to the back wheel, in addition to the front fork suspension. Full suspension provides more comfort and greater control as you attack the trails. Other features include a lightweight aluminum-alloy frame, nimble racing suspension fork, SRAM ESP 3.0 grip shifters and rear derailleur, and large, chunky tires for rough trails and other rugged surfaces.

Key Features:

• Alloy front triangle dual-suspension frame is more lightweight than a standard steel frame and provides good shock absorption on bumps, rocks, and rougher terrain
• Racing suspension fork allows for a smoother and faster ride than a traditional bike fork
• Flat ATB handlebar with stem and bar ends offers multiple riding position options
• SRAM ESP 3.0 rear derailleur works much better than an entry-level shifting derailleur
• Alloy handbrake levers are more durable and have a more stylish finish
• Forged-steel three-piece crank offers better pedaling performance and is much more lightweight
• 26- by 1.95-inch arrow tires are ideal for use on the road, bike trails, and offroad use
• 21-Speed SRAM ESP 3.0 shifting system offers efficient and precise shifting
• Front and rear alloy linear pull brakes provide sure stopping power
• 36-spoke alloy rims are lightweight and rustproof
• ATB saddle is anatomical and comfortable

Specifications:

• Frame: Alloy front triangle dual-suspension frame
• Fork: Racing suspension fork
• Handlebar Stem: Flat ATB handlebar with stem
• Shifters: SRAM ESP 3.0
• Derailleur: SRAM ESP 3.0 rear
• Brakes: Front and rear alloy linear pull brakes
• Levers: Adjustable alloy/resin brake levers
• Crank: Forged steel 3-piece
• Freewheel: DNP 13-28T
• Rims: Lightweight aluminum alloy, 26 by 1.5 inches
• Hubs: ATB steel hubs
• Tires: 26 x 1.95 inches arrow tires with Mongoose logos

Assembly of the Bike:
This bike comes mostly assembled. Minor assembly is required before the bike can be used.

About Mongoose
In 1974, BMX Products, Inc., later to be known as Mongoose Bicycles, launched from a humble garage. The first of its kind, the BMX bicycle was named after bicycle motocross and was designed to fit the needs of the rough-and-tumble dirt-racing pastime that took its toll on wheels and bicycles. The heavy-duty, one-piece cast-aluminum Mongoose Motomag wheel was soon born, and it was the first competition-ready BMX bicycle available. Skip Hess, while in Australia pursuing his motor sports passion, came into contact with a strange and unusual cat-size animal--the mongoose. Known for its passive nature while unprovoked, yet vicious and aggressive enough to kill a threatening Cobra twice its size, the Mongoose impressed Hess, who quickly registered the Mongoose trademark for his new bicycle racing frame.

The Expert BMX bicycle model, which is still a cornerstone of the Mongoose BMX line today, was introduced in 1980. Shortly after, Mongoose captured the first ever ABA National #1 Cruiser Title. Previously known for the 20-inch bicycle, this title signaled the re-direction of Mongoose bicycles to larger-wheeled, adult-sized models. Several years later, Mongoose continues to dominate the cruiser racing circuit with six National No. 1 Cruiser titles, leading to the introduction of adult-sized Mongoose all-terrain bicycles (ATBs).

In 1992, Mongoose pioneered the full-suspension market with the introduction of the Amplifier. This design is still the most-copied suspension design in the market. Several year later, Mongoose launched the Newman adult bicycle frame, which is proven to be 15% stronger than any other bike frame in the market. The design, while functionally sound, also raised eyebrows because of its distinctive look.

In the next few years, Mongoose increased its marketing focus to dominate the bicycle industry, and more important, extend beyond it. The Mongoose brand marketing initiative makes more than 100 million impressions. Mongoose’s brand awareness increased by over 130% in 1999 and solidifies the No. 2 market share position in units and dollars. Mongoose was acquired by Pacific Cycle, LLC, and continues to grow and prosper with more than 40 models of BMX, mountain, trail, freestyle, jumping, comfort, road, and cyclocross bikes.