FREQUENTLY ASKED QUESTIONS
ITEM CONDITION?
· This item is brand new and factory sealed
IS TRACKING INCLUDED?
· Yes a tracking number from UPS or USPS or FEDEX is included with all items shipped
IS INSURANCE INCLUDED?
· Yes insurance is included in the shipping price
HOW QUICKLY DO YOU SHIP?
· I try my very best to get items shipped out as fast as possible. Shipments are generally shipped 2 times a week, generally Tuesdays and Thursdays and as you can see from my feedback I strive my hardest to keep my buyers happy!
CAN I SHIP AN ITEM TO AN UNVERIFIED ADDRESS OR ADDRESS OTHER THAN THAT IN THE PAYPAL SHIP TO ADDRESS?
· Yes I can ship to an unverified address but please note that this address MUST BE THE PAYPAL SHIP TO ADDRESS
· Please note that all shipping addresses must be in the paypal ship to address
· I cannot change the shipping address once it is provided through paypal, I cannot change a shipping address even if it is emailed to me through ebay because often items are already shipped out before I receive the emails and also paypal does not provide buyer or seller protection if an item is shipped to an address other than the one in the paypal ship to address.
DO YOU COMBINE SHIPPING?
· Im sorry but I do not combine shipping on items at this time.
COMMUNICATION
· I generally respond to emails one to two times a day. Please allow 24-36 hours for an email response.
· If you do not receive an email response within that time period please re-email me as sometimes emails get sent to junk-mail for some reason and although I try to check that folder sometimes they can get missed there
FEEDBACK
· Please always email me to work things out prior to leaving feedback. I pride myself on my customer service and personal service and promise to work any problems out! Please always contact me. I try my hardest to make all of my customers happy and consider myself a very nice guy. I will be professional yet personal in our communication.
SHIPPING
· I only ship within the continental 48 United States
· I do not ship to Hawaii or Alaska
· I do not ship to Military addresses
· I do not ship to Puerto Rico or Guam
· I do not ship to Canada or Mexico
· I do not ship International
· I do not ship to PO Boxes, please provide a street address to ship to, it can be a friend or family member or a work address because as long as the address is included as the paypal ship to address I can ship to an unverified address
RETURNS
· I will accept returns but for items that are DEFECTIVE only.
· Returns are for EXCHANGE FOR NON DEFECTIVE ITEM ONLY
· I need to be notified of a defective item within 7 days and returns need to be received back within 14 days of receipt
· A pre-paid label will be issued for returns so please do not send until you receive this label.
· Items must be returned within 10 days post issuing of the label or they will be assessed a 10% restocking fee
· If the item is no longer in stock then a full refund will be issued rather than exchange
ETC…
· I love ebay and my emails with all of its members I meet through my sales. I strive to make all of my buyers happy (within reason, I refuse to give back massages)
· Please if during our transaction something funny or exciting happens in your life do not hesitate to let me know through an email, I love hearing stories from people and what it is that you may be purchasing the item for so please share it with me.
· Please note that I am human and at times will make a mistake, but one thing I will make sure that is that you are never without the item you purchased or your money.
· Thank you for listening.
Product Features
- Instant set-up with patented EZ twist technology
- Sunroof provides pop-up fun
- Side door swings open like a real car
- Includes steering wheel, and carrying case
- Made of non-woven, mesh, nylon binding
Product Description Young conductors will definitely be all
aboard this twist and fold Thomas the Tank Engine tent. Featuring EZ
Twist's patented twist-and-fold technology, the tent sets up instantly
and, when fully folded again, stores in a small included bag that’s no
larger than a grocery sack. The only assembly (and it’s not even
required) is to attach the inflatable steering wheel to Velcro toggles.
Once the freestanding train is up, preschoolers and toddlers can place
chairs inside to take them on imaginary rides around Sodor Island or
dream up a slew of other creative play scenarios. Slip a sleeping bag
inside the large (52"L x 26"W x 38"H) hideaway structure and kids can
even extend their daytime adventures into naptime escapades.
The
bright blue, red, yellow and black two-cube engine has a sunroof so
little heads can look ahead for any dangers on the track, a tunnel port
for crawling through, and swinging side door access for realistic play.
The lightweight material and compact storage makes this tent very
portable, allowing kids to take something familiar to new places -- or
the grandparent’s house.
 |
| This fun Thomas tent has plenty of room for friends. |
Product Description Hop aboard Thomas the
Tank Engine for hours of make-believe play. This two-cube structure
snaps into place in seconds. Enter through the side entrance or tunnel
door; there's mesh ventilation in the roof and two mesh front windows.
Tunnel ports allow for expandable play. Includes a convenient carry
case. Made of durable nonwoven nylon and mesh. Measures 52"L x 26"W x
38"H.
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