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Other item info
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Shipping and handling | To | Service | Estimated delivery* |
|---|---|---|---|
Free shipping | United States | UPS Ground | 4-9 business days |
Domestic handling time |
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Will usually ship within 3 business days of receiving cleared payment - opens in a new window or tab. |
Item must be returned within | Refund will be given as | Return policy details |
30 days after the buyer receives it | Money Back | Vistastores offers a no-hassle return policy. For any reason, if you are not satisfied with your purchase, return it and we will promptly refund your money to the original credit card. Simply follow the instructions:
• 1) Returns cannot be accepted beyond 30 days from the original shipping date.
• 2) Products must be new, unused, unaltered and uninstalled. The items must arrive with the original packaging and accessories. Products not in original condition will be subject to 15% restocking fees.
• 3) Indicate your Return Authorization Number (Use your Order #) on the packing slip, on the outside of the box and include your packing slip with your return.
• 4) Returns must be shipped prepaid by the customer. For your convenience Vistastores can send FedEx pre-paid return shipping labels. We use our discounted shipping rates to bring the items back to our warehouse. Customer will pay flat return shipping fees. Please refer to following table for our hassle free flat rate return shipping labels fees.
o Item Price Flat rate return shipping label fees
o $ 0.00 - $100.00 $10.00
o $ 100.01 - $ 200.00 $20.00
o $ 200.01 - $300.00 $25.00
o $ 300.01 - $400.00 $30.00
o $400.01 and above 10% of the item price
• 5) Return Address:
Vistastores,
2167 Longmont Drive, Lawrenceville,
GA - 30044
• 6) If you have any questions contact Vistastores (cs@vistastores.com) or at 1-800-901-6454) during Customer Support hours which are Monday to Friday 8:00 am to 5:00 pm EST.
Vistastores does not charge restocking fees for items that fit within our return policy guidelines. To ensure you do not get charged a restocking fee make sure your item is in new condition and in the original box and that you are still within the 30 day return window. Please allow 3 - 5 days for your return to be processed. |
| The buyer is responsible for return shipping costs. |
| Payment method | Preferred / Accepted | |
|---|---|---|
![]() | PayPal Preferred |