A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
If you feel any miscalculations of item cost and/or
insurance in the invoice please contact us to correct it.
Payments are only accepted through Paypal. We do not
accept payment by any other mode. Payment is to be made
within 3 days of sale date.
Texas residents MUST pay an additional 8.25% Sales Tax.
Shipping
The item will be shipped only upon receiving the payment.
Please allow 4 business days to process the order, and after
that 2-7 business days for delivery of domestic shipments and 8-15 days for
international shipments. Please note that in
international shipments we are not responsible for the delay in delivery
of the items due to the Custom department procedures.
We DO NOT combine shipping.
For international shipments we charge $7.50 for shipping
& handling.
For domestic shipments we charge $5.50 for shipping
& handling.
Delivery conformation (Tracking #) is included in S&H
The insurance cost is included in S&H.
Just for the reference for our valued customers we will like
to elaborate the breakdown of shipping and handling charges which is as
follows:
We will not accept the request from any international buyer
to lie with the customs by writing as a gift on the shipping parcel.
We have third party insurance. With USPS insurance, filing a
claim takes many days to clear. This makes the refund process slower.
Third party insurance is faster, and more efficient. Also the shipping /
insurance costs to our customers are less.
Return Policy
For any return, the buyer must contact us within 3 days of
receiving the item. The item must be returned in the original condition with
original boxes along with ebay id number, transaction number, buyer user id as
well as copy of related invoice. The item must be returned within 7 days
of receiving it. We will refund your money within three days we receive it at
our stores. We will deduct the shipping & handling charges from the refund.
Feedback Policy
If you are not satisfied with your purchase, please contact
us before leaving feedback. This will always avoid misunderstandings if any. If
there is an issue we will resolve it to your entire satisfaction.
FAQ
1.
Is this item new?
All our items are brand new. We purchase our items from home shopping networks like QVC, HSN & CNBC. Please note that the original boxes are not available.
2.
Does the item come in a box?
Yes. All our jewelry comes in a gift box without any logo exclusively from us.
3.
Can I pick up my item(s) locally?
No This facility is not available.
4.
Does the item come from a smoke free home?
Yes. All our items come from a clean smoke free home.
5.
Do you resize item(s)?
We do resize silver & gold rings excluding bridal sets. Silver rings we do resize @ $7 for the first nearest size and thereafter $2 for each additional size increase. For gold rings we do resize @ $15 for the first nearest size and thereafter $5 for each additional size
Your jewelry can be kept looking new if you follow a few simple guidelines: Avoid contact with bleach, soap, perfume, cosmetics, hairsprays, etc. Also, take your jewelry off at night and store it in a jewelry box with compartments that keep pieces from rubbing against each other.