This item will ship within one business day of cleared payment when payment is made through PayPal. In most cases, it will ship the same day payment is received if instant
payment is made through PayPal and received by 2 p.m. Central time. Please note that I do not ship on Saturdays, so items paid
for after 5 p.m. Thursday may not ship until the following Monday. (Again, in most cases, if you pay by 2 p.m. Friday, your item will ship before the weekend. However, I cannot
guarantee same-day shipment.)
MY GUARANTEE: If you pay instantly through PayPal and your item does not ship within the parameters stated above, your shipping and handling is free! (Please note that the
shipment guarantee applies ONLY to instant PayPal payments. Payments through PayPal that require a processing period ("pending" payments) are not included in the guarantee.)
Shipping rates are calculated for anywhere in the world, depending on your
location. Standard and expedited options are available. Online tracking is included at no extra charge, unless noted
otherwise.
You will receive an email from PayPal Shipping when your item ships. The email will include tracking information. Because this email comes from PayPal, it may be sorted into
your junk folder, so please make sure to look there if you do not receive it in your inbox. If you do not receive the email by the date your item is supposed to ship, please
contact me.
Please understand that my shipping and handling rates account for many
expenses beyond the actual cost of shipping. Handling rates also cover packaging
expenses, transportation expenses to the post office, time of labor spent
packing items, and other miscellaneous business costs. I set my shipping and
handling rates according to eBay guidelines. Standard shipping to the U.S. is $2.99 for any DVD item. Oversized items, wholesale lots, and non-media items
will cost more.
If you do not
believe the shipping and handling rates are fair, please do not bid! Otherwise,
please factor the handling costs into the purchase price, and place any bids
accordingly.
Please note that expedited shipping options may include a small additional handling fee to offset the extra time required to process rush orders.
INTERNATIONAL BIDDERS: Please be aware that an
additional handling fee is assessed to all international orders. This fee covers additional charges by PayPal for the conversion of foreign currency into American dollars, as
well as the extra time required to process international orders.
Please consider these factors when reviewing your shipping and handling quote. In
addition, please be aware that shipping and handling rates do not cover
customs fees, import tax fees, or any other government charges assessed
during shipment. For some international orders, I will provide USPS First Class Mail International or USPS
Priority Mail International Flat Rate Envelope as a low-cost shipping
alternative; however,
these types of mail cannot be insured! Use these
shipping methods at your own risk! I am not
responsible for loss or damage to uninsured items. I strongly recommend using
the regular Priority or Express mail options, which either include insurance in the
price or offer optional insurance. By
selecting First Class Mail International or Priority Mail International Flat Rate Envelope as your shipping choice, you are
waiving all liability on my part for loss or damage to your
item. I will not use First Class Mail International for any item or combination of items valued over $10 because it does not provide tracking. I will not use any
uninsured international shipping method for any item or combination of items valued over $100.
I do offer a discount on combined
shipping! U.S. buyers, take $1.50 off shipping and handling on each additional
item won. International buyers, please contact me for a combined shipping
quote. (Please include in your message which items you are interested in
purchasing with combined shipping.) For some items (such as single DVDs), I can offer up to an 80% shipping discount for international buyers on additional items won.
PLEASE NOTE: Standard domestic shipping for items weighing more than 6 ounces is via
USPS Media Mail, which can take as long as 9 business days for delivery to the continental U.S. If you
need it quicker than 9 business days, please make sure you upgrade to Priority
Mail (2-3 business days) or Express Mail (overnight). Media Mail to Alaska and Hawaii can take up to 4 weeks, and APO/FPO addresses can take 6 weeks. If you are located in any
of these non-continental U.S. locations, I highly recommend upgrading to Priority Mail.
Insurance is
optional, but items damaged or lost during shipment will not be refunded if buyer chooses to waive insurance
fee.
Please also note that sales to Minnesota will be assessed 6.5% sales tax on
the total purchase price.
PAYMENT
EBay implemented new rules in October 2008 that no longer allow sellers to accept paper payment methods. PayPal is now the only payment method I can accept under eBay policy.
If you have any questions about this change, please feel free to contact me through the "Ask seller a question" link at the top right of this page.
For auction listings, please make sure to pay via PayPal
within 7 days of auction's end. Friendly payment reminders will be sent at 3
days and 6 days following auction's end. If after 7 days payment has not been
received, an unpaid item dispute will be
filed with eBay.
INTERNATIONAL BUYERS: Please be aware that the purchase price does not cover customs
fees, import tax fees, or any other government charges assessed during
shipment.
RETURN POLICY
I offer a generous 30-day
return policy for U.S. buyers. If you are dissatisfied at any time during the first 30 days
after you receive your item, simply return it for an exchange/refund. If I have another of the same item in stock, I will exchange the item. If I do not have another of the same
item, I will issue you a refund.
If the return is due
to an error on my part or a defect with the product, I will cover all your costs, including return shipping. In the event of an exchange, I will send the replacement at no cost
to you and will also issue a refund to cover the cost of return shipping. In the event of a refund, you will receive a full refund including purchase price, standard original
shipping, and return shipping. (Only basic shipping costs are covered. Unfortunately, I cannot offer a full refund of expedited shipping, unless it is a case of extreme seller
error. Please see below for further information on which shipping costs qualify for reimbursement.)
However, please understand
that if the return is due to buyer remorse or failure to read all of the auction
terms (or any other reason that is not seller error or product defect), I will
only be able to refund the purchase price, minus either a $3 or 5% restocking fee (whichever is greater). In addition, all shipping and handling costs will
be the buyer's responsibility. For this reason, please make sure you read and
understand all of the auction terms before bidding! If you have a question at
any time, please contact me BEFORE placing a bid. Bids will not be canceled on
account of not reading or understanding the auction terms (see "miscellaneous"
below).
I will not accept returns of items damaged during shipment if buyer
chooses to waive insurance fee. (This includes DVDs that come loose in the case during shipment and sustain damage.) Damaged insured items, however, will
qualify for a full refund including all shipping costs.
With the exception of damaged insured items, all returned items MUST be in
the same condition as received. Any items altered in any way from their
original condition will not be accepted. This includes sealed items
that have been opened (except when the return is due to product
defect). This also includes items damaged during return shipment. For
this reason, I recommend purchasing insurance when returning items
through the mail. (Insurance on return shipping will not be refunded, however. If you prefer not to cover this cost, I advise packing your item very securely with plenty of
padding.)
NOTE ON USED DVDS: No returns will be accepted for problems noted in the item description above. If, however, you experience a major playback problem that is not noted in
the listing, you can return the DVDs at no cost to yourself (as long as the return is initiated within 30 days of receiving the item). I will refund your entire purchase price,
including standard original shipping and return shipping, or I will exchange the item and reimburse the cost of return shipping. Major playback problems are defined as freezing
or major skipping. Extremely minor skips or pauses that last for one second or less do NOT count as major playback problems and do not qualify your item for a return. It is
impossible to test for such minor problems without personally watching every second of every DVD. Thus, I cannot guarantee against them.
Please note that I can only refund standard original shipping costs, unless the return is due to extreme seller error. Expedited shipping is provided as a convenience option
only, and thus all charges above the cost of standard shipping are nonrefundable. In addition, return shipping will only be refunded in the amount of the cheapest shipping
option available (usually Media Mail). If you choose to return your item via a more expensive shipping method (e.g. Priority Mail), you will only be refunded the price of the
cheapest method. Lastly, the only extra service to qualify for a refund is delivery confirmation. You will not be reimbursed if you choose to pay for any other extra service
(including insurance).
INTERNATIONAL BUYERS: Due to the very high cost of international shipping, I cannot offer a full refund on either original or return shipping for international orders. I
will accept returns within 30 days of receipt, but I will only be able to reimburse the cost of standard domestic shipping, which is usually far less than standard international
shipping. If you choose an exchange, you will be required to pay additional shipping costs for the replacement item. International returns are subject to the same restrictions
as domestic returns, listed above.
FEEDBACK
Feedback is a big part of what makes eBay a great place
to buy and sell. If you are satisfied with your purchase, I encourage you to
leave positive feedback for me!
I will leave positive feedback for you as soon as I receive cleared payment. Because I leave feedback so early in the transaction, however, I will only be able to comment on
how quickly you paid. If you would like a more full recommendation, please contact me after all aspects of the transaction have been completed, and I will gladly add a follow-up
comment for you!
If for any reason you are dissatisfied with your transaction, please contact
me prior to leaving neutral or negative feedback! It is always my #1 goal to
satisfy my customers, and I will do everything possible to resolve any
complaints I receive.
Please note that eBay now counts Detailed Seller Ratings (the optional star ratings for sellers) as significantly as normal feedback ratings when factoring a seller's
performance. This means that every rating of less than 5 stars can hurt a seller's search visibility, increase a seller's fees, and even lead to account sanctions. I encourage
you to be honest in your feedback, but please be aware that although you may consider 4 stars to be a high rating, eBay does not (sellers must maintain a 4.8-star average to
qualify for certain discounts). I also encourage you to be mindful of the shipping method you chose when deciding what rating to give in the "Shipping Time" category. Delivery
time for standard Media Mail shipping can vary greatly -- sometimes taking as long as 9 business days from the date of shipment -- and that part of the transaction is out of my
control.
MISCELLANEOUS
Please note that the term "auction" is used in these terms and conditions to mean any listing of any format, including (but not
limited to) both auction and Buy-It-Now formats. Please also note that the term "bid" is used to mean any bid or offer of any kind, including (but not limited to) traditional
auction bids, best offers, and purchases via Buy-It-Now.
Please do not contact me requesting
that I cancel your bid. It is the buyer's responsibility to read and understand
all of the auction terms before bidding. If you have any questions about the
auction terms, please contact me BEFORE bidding. I am always happy to answer any
questions you might have! When you place a bid, you are entering into a contract
to buy the item if you are the winning bidder. If you have a legitimate reason
to cancel your bid (e.g. account fraud or accidentally placing a bid much larger
than you intended), please contact eBay directly.
Helpful information on this topic can be found in eBay's help pages.
Purchases made via Buy-It-Now or Best Offer will not be cancelled for any reason. If you experience extenuating circumstances after your purchase, please contact me and we
can discuss an extension of the payment deadline. Due to eBay seller fees that cannot be recovered (even when mutually agreeing to cancel), I cannot cancel any purchases. For
this reason, please be absolutely sure that you want to purchase an item before choosing Buy-It-Now or making an offer!
Your bid will be blocked if any of the following apply to you: your feedback score is less than zero, you have received two or more unpaid item strikes in the past 6 months,
or you have four or more policy violation reports in the past 6 months. If your bid is blocked and you wish to explain your circumstances, please email me through the "Ask
seller a question" link on the top right of this page. I will consider your explanation and decide whether to allow your bid.
As always, thank you for looking! I look forward to serving you. If you have
any questions, don't hesitate to ask.
Take a look at my other items for more DVDs!