Rule #1, The customer is always right.
Rule #2, If you think the customer is wrong, go back and read rule #1.
Rule #3, The Golden Rule. Mat 7:12
Rule #4, Go the extra Mile. Mat 5:41
International customers, please email for tracking and insurance information.
Our return policy is simple. If you are not satisfied with your item, you are welcome to return it within seven Days of receipt.
The only reason you cannot return the item is if you now feel you paid too much.
Upon arrival we will send a full refund of your payment including your initial shipping (U.S customers). Please contact us for a return authorization number prior to sending the item. In the unlikely event of a return, the customer will be responsible for the return shipping costs.
The majority of our items are shipped via the USPS. Larger and higher priced items ship via UPS. We ship every Tuesday and Friday.
If the shipping notes "First Class mail" and the item weighs more that 13 oz. It will automatically ship via "Priority mail".
Our discount formula is: shown price for the 1st item (highest price), 1/2 price shipping on the 2nd and 3rd items and Free shipping on the 4th item in the same shipment. If you have more than 4 items please request an invoice and we will give you a great deal on shipping.
Payment is via PayPal
California sales tax for shipments to CA.
We offer exceptionally fair prices on international shipping and welcome International bidders. We do ship world-wide.
International customers must upgrade to Priority Mail for tracking and insurance.
International Buyers – Please Note:
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Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
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Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
We post your positive feedback on the day your item ships. You will also receive an email payment received notification and an email item shipped notification.
We work very hard to provide exceptional service and hope that you will be satisfied. However, if you are disappointed for any reason, please contact us before leaving feedback in order to give us the opportunity to resolve the issue. Customer satisfaction is very important to us and we always strive for a satisfactory transaction.