Shipping Policy

We will ship your order using the fastest, safest, and most reliable methods possible. Therefore, we have established strong relationships with some of the best delivery companies nationwide. Every product on our site is carefully selected to ship by a particular shipping method in order to provide you with the best shipping prices. Using the shipping carriers realtime rate calculator, our checkout page will provide you with accurate shipping prices before you decide to purchase. We will occasionally offer free shipping on certain items as well as order thresholds. Items that qualify for free shipping will  have the shipping price deducted on the checkout page.

Same day shipping for domestic (US lower 48) rush orders is available if payment is received by 12 p.m. (noon) PST. Checkout instructions must be followed. Buyer will have the option at checkout to next day, 2nd day or 3 day air shipment. Please see shipping calculator for rates. Buyer is responsible for all shipping charges. All shipment/s of $250.00 or more (including shipping) will require a signature upon receipt. International buyers are responsible for all duties, taxes or related fees.

Standard orders are normally shipped within 3 business days after payment has cleared. (Legal holidays occurring within the business week are not counted as a business day) You will receive an automatically generated e-mail with tracking or delivery confirmation information when your item has shipped. It will be sent to the email address you entered at checkout. Most items will be shipped via FedEx Ground, or other carrier at our discretion. Please note that FedEx does NOT deliver to P.O. boxes or APO/FPO addresses. We do not have the ability to offer customer pick up from our location. Due to our low selling prices, we are unable to offer any refunds for shipping charges. Due to Canadian Customs and Postal Service, items shipped to Canada may take up to 30 days for delivery if shipped via International First Class Service.

Returns Policy

You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund. Once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refund. Returned items must be in original, uninstalled condition, including packaging, warranty, instructions, etc.

Requests for returns, exchanges or refunds must be made within 30 days of receipt and must have seller's approval in the form of a Return Goods Authorization (RGA). Email us immediately in order to receive an RGA Number. We will not process any returns, exchanges or refunds without an RGA Number and buyer is responsible for all shipping charges, including but not limited to roundtrip shipping costs.

A 20% restocking fee will be assessed for all cases of refunded items.

In the rare case of a missing or defective part, only a replacement or exchange will be made. There are no restocking fees on defective returns. Please note that we are not responsible for any labor costs, which occur as the result of the installation of wrong or defective parts. You must contact us to file a lost shipment freight claim with the respective shipper.

Refunds will be made within 7 business days of arrival to our warehouse once the return has met these conditions. We retain the right to refuse any returns outside of these conditions.

Please refer to manufacturer's terms and conditions as most take care of their own warranties. We will be glad to assist you with phone numbers or e-mail addresses if not enclosed with your items.

Computer monitors do not all display the same color scheme. Factors such as type of display, color/contrast settings, age of the monitor, lighting in the room and the angle the monitor is viewed at can distort the image's natural color balance. Due to this, the slight color variance in some similarly named finishes from one manufacturer to the next and the possible change in a manufacturer's finish over time, we cannot be responsible for items that aren't a "perfect match" with items purchased previously or from another manufacturer.

Payment Policy

Major credit cards and PayPal accepted. You will be e-mailed payment instructions after your buy-it-now or auction ends. Payments must be received within 7 calendar days or you may forfeit your items. When sending payment, please include all auction numbers and your shipping information. 9.75% sales tax will be charged for any items shipped to CA.