DRAGON INCENSE BURNER Home Fragrance

You will receive an e-mail confirmation with tracking information immediately after the shipment of your purchase. Contact me if you do not receive tracking information. 

International Buyers Please Note (Customs Disclaimer):

• Some countries prohibit certain products from being imported. It is your responsibility to find out about your countries regulations. Shipping charges will not be refunded for any returns.
• International buyers are subject to customs fees/duties. Please be aware that I have no control over this and that you as the buyer should inquire about any additional costs. I am not responsible for these fees nor do I know weather or not you will be charged any duties.
• Import duties, taxes and charges are not included in the item price or shipping charges.  These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
• These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
• We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.

Our Guarentee Of Quality:

• 100% satisfaction is guarenteed.
• Every product that you buy must be free of defects or you may return it immediately for replacement.
• If any item is received damaged please notify me right away prior to leaving any feedback.
• Upon receipt of damaged item, in original box and packaging, you will be sent a replacement. Replacement will be sent only after damaged item is returned.
• Please also note that I do not ship these items myself, they are shipped by my supplier, so therefore I am unable to personally inspect the item for any possible defect.
  

I strive to make sure that all of my customers are satisfied. 

• Returns are accepted within 3 days of receipt only if item is grossly misrepresented or not as described.
• Shipping charges are not refundable and buyer is responsible for return shipping costs.

Product Specifications:

• Product measurements may not be exact.
• Sizes shown are close approximations.
• Photographs are of the products available at the time of listing. Products may be updated, or models of equal or better value may be substituted.  Product depictions on packaging may vary slightly from the actual product because of updating, or because several models of a product are packaged in one style box.
• Prices and items are periodically subject to change.
• We reserve the right to correct typographical, descriptive and photographical errors.
• Orders based on incorrect information are subject to cancellation.
  

Out Of Stock or Discontinued Items:

• All items are available at the time of listing.
• Items may become out of stock or discontinued without notice and without my knowledge.
• If an item purchased is out of stock you will have the option of either waiting for your item to be restocked or receive a full refund if you prefer not to wait. You will be provided with an apporximate date of availability.
• Unfortunatly some items may become discontinued unexpectaly and without my immidiate knowledge. In the event that an item purchased has been discontinued you will immidiatly be issued a full refund.
• Positive feedback will be left and I hope that you will be able to leave the same.
  

Product Disclaimers:

• (*Prop65) The products in this store meet applicable FDA requirements. The following notice is provided in compliance with California Proposition 65, and applies only to the specific items noted.
• **WARNING: This product contains chemicals known in the State of California to cause cancer, birth defects or other reproductive harm.

Regarding Indian Products: 

• No item in this store is Indian produced, an Indian product, or the product of a particular Indian or Indian tribe or Indian arts and crafs organization.
  

If you have any questions or concerns please contact us thru the ebay contact seller link. I try to respond to all e-mail inquiries within 1-2 business days.

Product Support

If you have a question or concern about the product you received please contact us.

Also please remember when you receive your order to inspect all packages for items ordered and be sure to save the box, the shipping carton and all packing material, in the unlikely event that you’ll need it for return shipment.