7 days after the buyer receives it | Communication is essential. Returns must be authorized. Please email prior to sending item back. Item must be in same condition as sent. Items broken during shipment not eligible for return unless insurance is selected. New clothing items with tags removed will not be accepted. Toys or other goods removed from factory packaging are not returnable without prior authorization. Shipping and handling is never refundable unless a gross error is made on the part of Mostly_Disney_R_Us | 
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