Solid Wood AV Remote Control Holder in Oak or Black

RETURNS:

If for any reason you are not satisfied with the merchandise, you may return it at your expense in its original packaging within 30 days of receipt for a refund. The original shipping charges may not be refunded and certain restocking fees may also be assessed depending on the item, the situation and the respective manufacturers policy.

If you receive a damaged or defective item or are missing parts, contact service@Spinkeeper.com within 5 business days of delivery for further instructions. Please keep all original packing materials and cartons available for repacking the item if that becomes necessary. We will make every effort to resolve the problem to your satisfaction!

Keeper Stores makes every effort to provide high quality images to assist you in selecting your item. However, images may vary in color depending on your monitor color settings. Also images can vary on the web from how the actual item appears in your home depending on natural or artificial lighting. If precise colors are critical to your order we suggest contacting us by phone or e-mail so we can further assist you.  

Our staff is fully trained to offer any assistance to help you. Our excellent packaging and shipping record are an indication of our commitment to reduce damage incidents. Pictures are requested in the event of damage. 

If a replacement is declined and you would prefer to cancel your order you may do so under the following condition. Once the return is checked in at our warehouse we will issue a refund.  This refund will be less a  restock fee and actual shipping charges. Keep in mind we are not responsible for any damages not reported within 5 days of arrival. 

If you wish to return a product, you are required to e-mail Service@Spinkeeper.com for an RA # (return authorization number)and further instructions. Your refund will not be processed without a return authorization number. You can also give us a call at 800-986-1610 to discuss a return matter.

We fully intend on making your shopping experience a favorable one at Ebay.  We understand damages occur and sometimes when an item arrives you may have second thoughts about the purchase.  We are here to work it out with you.  Contact us at Service@SpinKeeper.com or by phone at 800-986-1610.

Thanks!

Keepers