Japan Crafts Wooden Salad Bowl

Please note that, except in the cases of damaged or defective merchandise, we cannot accept any exchanges or returns. To be eligible for to return and/or exchange merchandise, you must contact us with information regarding the items you wish to returned within 14 days of receipt of shipment, by e-mail. After you contact us, we will only accept returns of items that we have confirmed for return. (Please ship the confirmed return items back to us within 7 days.) We will not accept a request for a return and/or exchange if you contact us after the 14-day period is over, or return the merchandise to us without prior notice. In the case where returns/exchanges are made due to circumstances arising with us ((1)-(3) as follows), we will reimburse you for shipping charges incurred. (1) The merchandise is different from what the you ordered.* (2) The merchandise is defective. (3) The merchandise is damaged *For traditional arts and crafts and handmade goods, please note that the pattern or color nuance may be different from the image shown. This does not qualify as shipment of a wrong item. In the event of a return of set merchandise (ex. 2-Piece Set, or an Ensemble), please include all items in the set in the condition that it was delivered in when making the return. If even one item is missing from the set (or, an included item or accessory), we will not be able to process your return. Please not that we do not accept returns if you are simply not satisfied with the item (because you do not like the color or the item does not fit etc.). Please email info_ebay@jshoppers.com with your return request. For damaged or defective items, we may ask for an image for verification of the damage or defect. We will send an email of approval back to you. Please print out this email of approval, and send it together with the items you are returning. Please note that we will not accept any returns or exchanges for items sent back without prior approval from us.