PICK UP IS ALWAYS WELCOME AT OUR SHOWROOM/WAREHOUSE LOCATED AT:
URBAN ARTIFACTS, 2702 ROBERTS AVE, PHILADELPHIA, PA 19144

CALL US ANYTIME BETWEEN 10AM-5PM TUESDAY THRU SATURDAYS AT (215) 951-9343

ALL ITEMS TO BE PAID FOR WITHIN 7 DAYS.

WE USE ANTIQUE TRANSPORT COMPANY FOR SHIPPING OUR ITEMS LARGER THAN UPS SIZE OR EXTREMELY FRAGILE.

VERY IMPORTANT! DELIVERY TIME VARIES BUT IS NORMALLY 2-8 WEEKS DEPENDING ON LOCATION AND PAYMENT DATE. PLEASE CALL OR WRITE TO ME FOR A SHIPPING QUOTE AND A SHIPPING TIME-FRAME ESTIMATE PRIOR TO BIDDING. AFTER THE ITEM HAS BEEN PAID FOR CUSTOMERS SHOULD CONTACT ANTIQUE TRANSPORT AT 888-434-3922 TO FOLLOW THE SHIPPING PROCESS OR WRITE TO THEM AT ANTIQUETRANSPORT@CS.COM. WE ARE NOT THE SHIPPER AND ARE NOT RESPONSIBLE FOR DELAYS OR ACTS OF GOD BUT WE CAN INTERCEDE IF NEEDED. IF YOU ARE NOT COMFORTABLE WAITING 2-8 WEEKS FOR YOUR ITEM, THEN DO NOT BID.

UNFORTUNATELY DAMAGES ARE AN INEVITABLE FACT OF LIFE WHEN SHIPPING FRAGILE FURNITURE THOUGH THE SHIPPERS WE USE DO THEIR VERY BEST TO ENSURE SAFE DELIVERY. ALL ITEMS MUST BE INSURED WITH THE SHIPPER OR THEY WILL NOT BE SENT. URBAN ARTIFACTS DELIVERY QUOTES DO NOT INCLUDE INSURANCE WHICH IS 1.5% OR THE SALES PRICE. IF AN ITEM IS DAMAGED, THE SHIPPER'S INSURANCE, NOT URBAN ARTIFACTS, IS RESPONSIBLE FOR THE CLAIM AND RESOLUTION OF THE DAMAGE. WE WILL ASISST YOU IN ANY WAY WE CAN BUT WE DO NOT SEND DAMAGED ITEMS AND WILL NOT PAY FOR DAMAGES WHEN THE SHIPPER IS RESPONDIBLE. THIS IS STANDARD PRACTICE IN THE ANTIQUE FURNITURE OR EVEN NEW FURNITURE BUSINESS AND WHY INSURANCE IS REQUIRED.

IF AN ITEM ARRIVES DAMAGED, CONTACT ME IMMEDIATELY AT 215-951-9343 AND MAKE A NOTATION ON THE SHIPPER'S BILL OF LADING. CONTACT THE SHIPPER IMMEDIATELY AS WELL AND NOTIFY THEM OF THE DAMAGE. THEY HAVE A CLAIMS PROCESS THAT MUST BE FILED CORRECTLY AND YOU WILL B E REIMBURSED.

ALL ITEMS ARE SOLD IN GOOD TO EXCELLENT CONDITION, HOWEVER NONE WILL APPEAR AS NEW. IF YOU HAVE A QUESTION ABOUT CONDITION CALL ME DIRECTLY AT 215-951-9343 OR EMAIL ME. WE WANT YOU TO BE HAPPY AND WE CAN TAKE MANY PHOTOS OF ANY AREA OF ANY PIECE THAT CONCERNS YOU TO ASSURE YOU OF CONDITION. MOST ANTIQUE ITEMS HAVE SOME NICKS OR DINGS AND IT IS UNREASONABLE TO EXPECT THEM TO LOOK NEW.

ALL BED RAIL CONVERSIONS THAT ARE DONE TO CONVERT BEDS FROM EUROPEAN QUEEN LENGTH TO AMERICAN QUEEN LENGTH ARE DONE TO THE BEST OF OUR ABILITY. THE FINISH IS MATCHED AS CAREFULLY AS POSSIBLE AND IN SOME CASES SO IS THE CARVING, HOWEVER WE CAN NOT MAKE A COMPLETELY UNDETECTABLE CONVERSION AND WE ARE DOING IT AS A CONVENIENCE FOR OUR CUSTOMERS. IF A PERFECT MATCH IS AN ISSUE, DO NOT BID, OR CONSIDER USING YOUR OWN FINISHER. WE MAY BE ABLE TO MAKE AN ADJUSTMENT TO THE PRICING TO ALLOW YOU TO HAVE YOUR OWN FINISHER WORK ON RAILS.

PLEASE SEE OUR "ME" PAGE FOR MORE INFORMATION ABOUT URBAN ARTIFACTS.

ALL CUSTOMERS PICKING UP AT OUR STORE MUST PAY 7% PHILADELPHIA SALES TAX UNLESS TAX ID NUMBER OR ICC FREIGHT NUMBER IS PROVIDED.

A $95.00 A MONTH STORAGE FEE WILL BEGIN IF ITEMS ARE LEFT BEYOND 30 DAYS OF PURCHASE UNLESS OTHERWISE AGREED BY US PRIOR TO SALE.