Flaws: None!
All my KEEN items are brand new, unused stock direct from the manufactor! These ARE NOT seconds OR returns! I only sell authentic, first quality clothing and gear.
What you need to know before bidding!
All sales are final, I am a very SMALL operation - just me - and my stock is very limited - so please email me with any questions before the auction ends. I am NOT a big box operation - which is why my customer service is next to none! Please read everything carefully so you have no surprises or disappointments.
I carry a great selection of brand new, unused KEEN footwear, KEEN bags, Marmot clothing, VASQUE footwear and CamelBak packs. Some are sales samples and will be marked as such.
PAYMENT INFO:
ALL PAYMENTS ARE DUE WITHIN 5 DAYS OF THE CLOSE OF THE AUCTION. PLEASE CONTACT ME RIGHT AWAY IF YOU HAVE ANY QUESTIONS OR CONCERNS SO WE CAN AVOID ANY CONFUSION OR MISCOMMUNICATION!
I ONLY SHIP AFTER RECEIVING VERIFICATION OF YOUR PAYMENT FROM PAYPAL. PLEASE NOTE THAT IF YOU CHOOSE TO PAY VIA eCHECK YOUR ITEMS WILL NOT SHIP UNTIL PAYPAL CLEARS YOUR eCHECK. THIS IS PAYPAL'S STATED POLICY AND ONE I FOLLOW - HAVING BEEN BURNED ONCE I CHOOSE NOT TO BE BURNED TWICE. I KNOW THIS MAY BE FRUSTRATING AS A BUYER - BUT HOPE YOU UNDERSTAND AND WILL TOLERATE THE SHORT DELAY. THANK YOU!
INTERNATIONAL BIDDERS: You are responsible for paying duties, taxes, and applicable customs brokerage fees. These are not included in postage or the merchandise cost.
SHIPPING INFO:
Please use the eBay shipping calculator or ask up front about shipping costs before bidding. Multiple item's can be combined into one shipment. The shipping price is based on item weight and delivery location unless I am offering a s/h special on specific items. I AM NOT getting rich here.
Please remember this when leaving feedback. I have no control over the fees set by the USPS. I am a very SMALL operation - just me here! I am not a big box operation and so cannot absorb the cost of shipping like other big box retailers can. BUT what I can do is keep my prices as low as possible so when you look at your overall total you know you are still getting the best deal out there!
I ONLY use USPS for shipping. I find it to be quicker and less expensive than other carriers. USPS uses delivery confirmation - this means that the item cannot be tracked for peace of mind should something go wrong.
All Buyers Outside of the US Including Canada: Shipping takes 2-4 weeks depending on your countries customs office.
Canada residents: Delivery time is usually 2-4 weeks. The Canada customs office is SLOW. Please DO NOT assume that it will be any faster than 4 weeks. If you need it delivered sooner than that please DO NOT buy from me as I have no control over shipping times after the package leaves my hands.
Customs/Taxes/Duties/Gifts: If your customs office/government charges additional taxes you are responsible for those. I have no way to know if, when or how much that will be. Please consult your local customs office or government for more information. I cannot mark items as a gift. For insurance and customs purposes all items will be marked with the price you paid.
MULTIPLE-PURCHASE DISCOUNT!
I do offer a shipping/handling discount if you buy more than one item - please let me know in advance that you are bidding on multiple pieces so I can be sure to give you this discount! So if you are in the market for KEEN, Marmot, CamelBak or VASQUE products it pays to buy in quanity now and SAVE!
This discount does not apply when shipping to countries other than the U.S. or Canada. I will work with you to do the best I can - but International shipping rates are high and there is not a lot of wiggle room. Sorry.
REFUND POLICY:
If you have any questions, PLEASE ask before bidding. ALL SALES ARE FINAL unless for some reason an item has been grossly misrepresented. (Remember I am human too!) Returns/refunds are not given simply because you changed your mind or the item did not fit as expected. If for some reason an item does need to be returned you must contact me within 7 days of receiving the item. It must be unused and you will need to take responsiblity for all shipping fees. Simply contact me right away and I will do what I can, within reason,
to correct any and all situations.
I look at the eBay experience from your perspective. For over 4 years I have made a commitment to my customers to provide a shopping, purchasing and ownership experience that is so memorable that they keep coming back! I will work with you so we are both happy with any and all transactions!
Feedback:
Getting 5 star feedback is very important to me - I read all of my feedback comments and take them to heart. Please, if you cannot leave a FIVE STAR rating let me know what I can do to resolve any issue(s)!
Customer Service:
I answer all emails daily. If you do not get a reply it is probably being blocked by a spam filter - use the eBay messaging service so you are sure to get your response as quickly as possible.
CHECK OUT OTHER INTERNET SITES BEFORE YOU BID!
MY PHOTOS ARE NOT ALWAYS THE GREATEST SO IF YOU NEED TO SEE A BETTER PICTURE BEFORE DECIDING TO BID TRY GOING TO THE OFFICIAL WEBSITES FOR THE PRODUCTS I CARRY
KEEN WEBSITE AT http://www.keenfootwear.com/
VASQUE WEBSITE AT http://www.vasque.com
MARMOT WEBSITE AT: http://www.marmot.com
CAMELBAK WEBSITE AT: http://www.camelbak.com
OTHER GOOD WEBSITES ARE http://www.onlineshoes.com or http://www.zappos.com
I KNOW YOU WON’T FIND A BETTER DEAL ANYWHERE ELSE ON-LINE OR ON EBAY!
Attention eBay Buyers
Due to wide variations among measurement systems, relying solely on these sizes is not sufficient to guarantee everyone's happiness. I suggest buyers ask as many questions as needed upfront before bidding. I will take the time to measure any and all items to make sure a transaction goes smoothly. Shoe buyers should measure their foot from toe-to-heel and then refer to the shoe size conversion tables found at this website: http://www.i18nguy.com/l10n/shoes.html#ebay.
www.bearsgym.com
Check out my other items! Be sure to add me to your favorites list!
Thanks for looking and good luck bidding!
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