We want you to have a 5 star experience.




VEGAS-VINTAGE-VAULT
is committed to giving every customer who shops with us a “5 Star” experience!
eBay’s Detailed Seller Ratings (DSR)
gives you, the buyer, the chance to really rate the experience when you
make a purchase. You can choose to rate your experience in four
different areas of customer service. This affects every aspect of our business and the ability to continue bringing you the finest vintage finds we can offer. We love our job and truly appreciate our customers and hope to really please your desire for nostalgia and other second hand goodies. This gives us all a chance to recycle and preserve for the next generation. So we hope we are providing you with a 5 star service. If you have any questions or any concerns, please email and we will be happy to assist you.
What is the Gold Star Guarantee?
Item as Described.
Vegas Vintage Vault will guarantee that the item in our listing will be as described. We
will carefully review each item and list any and all flaws that can be
seen or felt with fingers. The pictures that you see in our listings
are of the actual item you will receive.
Communication: We guarantee to stay in contact
through the entire purchasing process, unless otherwise noted in the listing for vacation purposes. We check our email several
times a day. We what to make sure that you get all your questions
answered before you make the decision to place a bid. We will send an
email as soon as your item is shipped.
Shipping Time: Vegas Vintage Vault
guarantees that we will ship your item within 24 hours of your
payment, except weekends & Holidays. If there is any delay due to emergency circumstances we will contact you via email and confirm when item will be shipped. We make sure that your item is packed securely in bubble
wrap, packing peanuts, other recyclable materials for safe keeping during it’s journey. All the
packaging items are guaranteed to be clean. In most case we will ship
your item in a recycled box which is very clean and sturdy . Our preferred method of shipment is USPS Mail and for larger items unable to be shipped via USPS we will use FedEx.
Shipping & Handling Charges: We guarantee that our shipping charges will be fair and comply with eBay’s Shipping Charges Policy.
Included with the cost of shipping is a handling charge. This charge
will include insurance, delivery confirmation,
packing materials and careful handling. We do offer a shipping
discount if you purchase multiple items. Cost of shipping will be actual shipping weight of items combined plus a minimal handling fee mentioned above. This additional cost may be higher depending on
the size, weight and destination of the items being shipped together.
We want your experience with Vegas Vintage Vault to be worthy of “5 Stars”!