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Welcome to our eBay store!
To make your purchase as simple
and easy as possible, please refer to the store policies listed
below.
After winning an item in auction or completing a Buy It Now
purchase, you have two check-out options:
Thank
you for your business! We strive for a perfect 5 Stars in our Detailed
Sellers Ratings! If you are happy with our world class service please
leave us a Positive Feedback and 5 Stars for this transaction. If you
have any problems with the ordering process, product information, or
shipping please call or email us before you leave feedback so we
can make this a positive experience.
Again, we strive for 5 Stars in our Detailed Sellers Ratings. Please
let us know if we have come up short so we can improve the buying
experience for you! We will try everything in our power to help fix any situation. At Timeless Elements the customer is always our number 1 priority.
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Check-Out Now! Click the Pay Now button at the
top of this listing to immediately proceed with our checkout and payment
process. Please note that the Pay Now button is ONLY available
after winning an auction or completing a Buy It Now purchase.
Check-Out Later If you do not choose to Check-Out now, you will
be notified by eBay via e-mail that you are the winning bidder. There
is no need to contact us to arrange payment. We will automatically send
you an e-mail within three hours of an auction closing. Our message will
contain a link to our simple and secure checkout system, where you will
be able to quickly and conveniently pay for your purchase.
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Payment
We accept the following forms of payment.
- PayPal
- Visa, Mastercard, Discover and American Express
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Sales Tax
For shipments to California addresses, we are required by
State law to collect 8.75% Sales Tax.
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Shipping
- All products have free ground
shipping within the 48 contiguous states of USA.
Shipping Time and Schedule
Our items are very unique and must be carefully
packaged.
- Order processing & packaging
time is 1-7
Business Days
- Deliver time is 1-7 business
days within the US
states and 2-4 weeks for international
delivery
Address Restrictions
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At this time, we do not ship to P.O. Boxes or military APO/FPO
addresses. Please provide a physical address during checkout.
Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands and
International Shipments
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For Alaska, Hawaii, Guam, Puerto Rico, Virgin Islands and
international shipments additional shipping charges do apply. For
estimated shipping charges, please contact us at our Contact
page or email us at info@timelesselements.com.
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For international orders, you will be responsible for paying any
applicable duties and taxes to a broker or government agency.
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Returns & Damages Policy
- Everything listed on our site is brand new. If you
are not satisfied, please notify us within 30 days of receipt to get a refund*
- All return items must arrive back to Timeless Elements in resalable
condition. Products must be new, unused, unaltered and uninstalled (with
no cut or clipped wires, or contact with water.) The items must arrive
with the original packaging and accessories. Products not in original
condition will not be accepted for return.
- If a product
arrives damaged, or we made an error, and it cannot be remedied with
replacement parts we will pay to return the item to us and send a
replacement to you. If you decide you do not want parts or a
replacement, the item can be returned under our standard return policy*.
- * Please see our standard return policy click here
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Customer Care
Have a question or issue? Call our customer service and speak to one of our many friendly
customer Care representatives:
Customer Service Email Address: ebay@timelesselements.com
Customer Service Phone Number:
(866) 395-9573
Customer Care Phone Hours:
Monday-Friday, 8:00AM to 12:00 AM EST
Saturday-Sunday, 9:00 AM to 9:00 PM EST
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About Us
TimelessElements.com is based in Orange County,
California and was Founded in 2003.
At TimelessElements.com we have always strived to
become the one-stop shop for home/office décor, accents, and furnishings. We are proud to be the authorized dealer for the largest
home/office décor brands in recognition of our outstanding performance in
internet sales and top notch customer service.
The TimelessElements.com
model to e-commerce is to provide quality products at competitive
prices with excellent customer service.Here you will find excellent values on spectacular home accents and
furnishings for any settings whether it will be for your home, office,
or a gift for someone.
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Timeless Elements Store
