All Customers must be Verified through PayPal. No exceptions can be made. We are not responsible for customs or duties. You, the customer, are solely responsible for any and all duties incurred.
Payment
- All payments will be in United States currency (USD).
- Payment must be received at the end of the auction via PayPal or we have the right to re-list the item.
- All non paying bidders will be reported to eBay. If you do not agree to our terms please do not place a bid.
- PayPal and Credit Cards are highly preferred. All PayPal and Credit Card orders will be processed faster!
- N.Y. residents are responsible for paying 8.735 % taxes.
- Our PayPal.com Email Address KlickDiamonds@yahoo.com
F.A.Q
ARE THE ITEMS YOU ARE SELLING BRAND NEW?
We Only Sell Brand New Items. We Do Not Sell Used Jewelry. All Our Jewelry Is 100% Natural. We Do Not Sell Fake Or Lab Created Diamonds.
WHAT ARE YOUR BUSINESS HOURS?
Our Business Hours Are Sun Thru Friday 9:30Am to 11:00pm, excluding holidays
WHY ARE YOUR PRICES LOWER THEN OTHER RETAIL JEWELRY STORES, OR OTHER EBAY SELLERS?
WE ARE DIRECT MANUFACTURES WHO SELL TO "WHOLESALERS" AND "RETAILERS" AROUND THE WORLD, SO TAKE ADVANTAGE OF THESE HUGE SAVINGS!
DO YOU OFFER RESIZING ON YOUR JEWELRY?
Yes We Do Offer Resizing On Our Jewelry (Ex: Necklaces, Bracelets, Rings) For Resizing Any Item Listed You Must Contact Us Via Email Or Phone Before The End Of The Auction)
DO YOU ACCEPT MAJOR CREDIT CARDS OVER THE PHONE?
Yes We Do Accept Most Major Credit Cards! 
Customer Service
We are here to help you with your product questions, order status, and returns. Our commitment to you is to answer your email within 24 hours. Please email us atKlickdiamonds@yahoo.com. You may also call us Sunday - Friday between the hours of 9:30am and 11:00pm EST at 718-813-7978. We are closed on Saturdays and will respond to emails received on Sunday.
Returns
All Bidders and Buyers have a 30 day money back guaranty. Buyers will receive full refund less shipping charges. Item must be in same condition as received from Klick Diamonds (Brand New, No Scratches). All Jewelry resized by other Jewelers will not be qualified for a refund or exchange. Exceptions can be made by contacting us.
All returns must have an RMA number assigned with the return, if for any reason you decide to return an item and there is no RMA assigned to your return the shipping department will not accept the package.
When receiving your order you will receive instructions on how to go ahead with your return.
A. Contact Us for a RMA number. (Make sure the RMA is also on the outside of the box).
B. Include with the item a letter of why you are returning your item with your RMA, name, item number and phone number. RMA number must be boldly displayed on the outside of the box for the return dept to accept your package.
C. In order for your return to process and get a refund all tags and stickers must still be on the watch and must come in the original box and paper work you received, and must still be within the 30 days for you to receive your refund.
D. All returns will receive a full refund less shipping charges, if watch is still within the 30 days from shipping.
E. Customers must ship with either FedEx or UPS if domestic. International returns must be ship with a courier which can insure the package and provide tracking information, if shipped differently than specified we are not liable for missing or lost packages. All returns must be insured and shipped by customer. **All returns must be packed by customer himself and not be a third party shipping store. All opened, ripped and crushed boxes will be rejected by our shipping dept.
Non-Paying Bidders
New Bidders with zero or negative feedback must contact us by phone or email prior to auction ending or we reserve the right to retract your bid without notice.
By bidding, you agree to all our terms & conditions. If payment is not received within 7 calendar days after the close of this auction, you will automatically be in default and your right to the item(s) will be forfeited. We will then file a Non-Paying Bidder Alert to eBay, which can result in you being suspended indefinitely from eBay. We also reserve the right to file with TRW which can affect your credit.
Feedback Policy
We are very fair and easy to deal with. There is no need to leave negative feedback to gain our attention. We are here to help you and want you to be happy!! It is unfair for anyone to leave Negative Feedback considering our "No Risk, No Hassle-No Questions Asked" return & refund policy. CONTACT US FIRST BEFORE LEAVING ANY NEGATIVE FEEDBACK. LET US HELP YOU! That is why we are here!
“Positive Feedback" is always encouraged and greatly appreciated. If you leave us Positive Feedback, we will promptly provide you the same. Please allow us the opportunity to remedy any adverse situation first.
Contact Us
You may contact us at Klickdiamonds@yahoo.com. Since we receive dozens of emails daily, please be patient. Emails will be answered Sundays-Fridays excluding Weekends and Holidays...Please be patient.
Contact us via phone 718-813-7978
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